Outback Steakhouse
$$ • Restaurant, Steakhouse
Most Recent Reviews
Two of our party of 12 are diagnosed celiacs and one is suspected celiac. One of us got glutenned. The waiter did not correctly put in our allergy order and salads came out with croutons. We sent offending salads back and they allegedly remade them. The person bringing the food was different than the waiter, had no idea about the three allergy orders, and did not announce the stats of the food being brought. This restaurant needs a big overhaul of training. There was unsafe food being placed down at the seating of the celiacs place.
The experience was great, they have their own GF menu and the servers and staff are very understanding! There was a crouton mix up and our waitress apologized and did our order again. Very great staff, they did not hesitate to fix it! Would definitely come again!
June 22, 2018 Server and manager were both very gluten knowledgeable and quite helpful. Cook staff was instructed to change gloves and avoid cross-contamination. I ate a great meal and did not feel sick. Will dine there again. Thank you.
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More Reviews
GF menu, no designated fryer, no bread. We both had Caesar salad, filet mignon, one had baked potato, other had mashed, salad was a little boring, steak was delicious, we both got sick😢
Huge GF menu!! It's basically the same as their regular menu except they tell you how to order it to make the item GF. Go on Tuesdays...you can get 2 GF meals for $15.99!!
Reviews of this Chain
We have eaten at this location multiple times and it’s always been successful. In our most recent experience, the waiter was knowledgeable about the need as he has gf family members. We had steak, grilled shrimp, baked potatoes, broccoli, and the chocolate thunder!
They've added literal slices of bread to orders that are marked as gluten free. They have the option to make things GF, but that kitchen staff can't keep it together.
We've gotten desperate while being out and needing food and tried them again, being extremely explicit as to ask for keeping the GF-marked items safe, and they gluten'd my partner again. They're absolutely terrible at GF at this location, just skip it.
I wondered why they weren’t crowded after church. I ordered the Alice springs chicken. It was so delicious but then I pulled an extremely long black hair from underneath the chicken. The girl who brought it out had long black hair. I called one of the waitstaff over and showed him. He took it back and then the manager came out and asked if I could tell what color it was. I told him and he said they couldn’t find it when it got back to the kitchen. He was very nice and accommodating and remade my food with no charge. It just didn’t taste as good the second time. They were knowledgeable about gluten.
I have been here numerous times and never had an issue, they are very conscientious about cross-contamination and I have had wonderful experiences here!
Great place! Staff was very knowledgeable and helpful. Highly recommend
