What im going to say here seems to be inline with the other reviews here. Ive ate here maybe 10 times because i live around here. I was excited to find out they were gf. At one point outback and its affiliates were really highly rated for gf even. Im talking 3 or 4 years ago which is likely why the reviews in that time period are good. I ate there then and also would have rated them highly, but there standards on this have went way down since then across the chain. This location a couple years ago or so also came under a new manager even. I was up all night sick because of this place last night and yes ordered from the gf menu, and they knew i was celiac as usual, but this was pretty bad. Ive had a few cc issues the last few times but this one was the worst. I gave it chances because it wasnt always this way and i tend to get much stricter with ordering in those cases, like no sauces or tomatues with the grilled shrimp, no bacon on the loaded baked potatoe. I eliminate the suspects and its almost like reading from their own gf menu as its mostly things already stated there which the weightstaff and cook don't seem to ever look at on their own. Im not sure what changed as really the whole chain was great at one point, but im a bit more careful now with this one than i used to be. This location though...i really cant go back this time.
I placed my order of gf menu. I informed waitress of allergy. My food was brought out seperatly from rest of party. No sooner than finishing my meal my stomach began hurting badly. I hardly made it home, yes I almost pooped my pants. Literally would watch everyone eat without eating if forced to go back there.
Curb side was very easy to order, the curb side staff was knowledgeable and very helpful. The best part is there are plenty of options!
Amazingly clear gluten free menu. It tells you how to order anything they have normal and make it gluten free.
It was a great place!I had a chicken and everyone else had ribeyes.Our waiter knew the answer to all of our celiac questions.My daughter had the Chocolate Thunder from Down Under and I split a cheesecake with her friend.Aussie Rules!They really understood.
Amazing experience. I am very very sensitive to gluten. The manager came out to assure me that they take allergies very seriously, told me the chefs will change their gloves. He Showed me their gluten free menu and explained the ingredients in the amazing chocolate dessert. They even paid for the dessert for us. This will be my new go to place!!
We have visited this location on a monthly basis for a couple of years, and they have a gf menu and offer a few gf items off the regular menu if you ask about them. I have always enjoyed courteous and usually prompt service here! And the food has always been tasty and safe.
I ate at Outback for my dad’s birthday tonight, and I was at least willing to try it after seeing a few positive reviews here in the Fort. After all, beggars can’t be choosers. I will say, though, my waitress was very knowledgeable about cc and she was able to give me a full run down on cooking processes. I had the chicken and mixed veggies, with an added shrimp skewer. Overall, the dish was pretty plain. But it was also safe! And I Nima tested it, with a happy result. The waitress also brought me a side of bbq sauce and butter, both gf. Add that with some salt and pepper, and we were in business! I don’t love eating out, but there were a decent number of options and in the end— it was safe. That’s a 100% win in my book!
The gluten free menu was easy to order from however had no prices listed on it. I also feel like there could be more to cater to kids who need to be gluten free including a dedicated fryer for fries. Other than that the 3 celiacs in our family including myself did not get sick, and the waitress made every effort to ensure that we had a good experience. She even suggested cooking our food on foil to keep us safe. 5 stars for her.
After checking with the chef, the waitress informed me that the only option for me was a steak-if I had veggies, they would need to be dry as ALL their butter has gluten. Same with their baked potatoes. No butter available. The salads are all prepared with croutons, so there would be no guarantee there wouldn’t be croutons or crouton-crumbs in every salad.
Be super careful with any Outback. A lot of celiacs seem to also have msg sensitivities and Outback absolutely loads their food down with it. I stopped eating there because there hasn’t been a time that I can recall not getting extremely sick for days.
Our waiter Caleb was amazing. He was super helpful. Very attentive and careful not to pass gluten containing food/plates over mine. I had the sirloin w/ grilled shrimp. Loaded mashed potatoes and grilled asparagus. Chocolate thunder from down under for dessert. I had no issues. We were very pleased with the trip and the food was fantastic.
I have gone to Outback for several years now and have never had an issue with cross contamination. My husbands eats gluten and we may order the same thing off the menu and I have never had any issues!!! Always accomodaing to my eating GF and a great experience!!
WOW!!! They are totally about avoiding cross contamination. Our server was barely to the table and when she saw my menu .... she pulled back on putting the complimentary bread on the table. The two food runners that brought out plates out .... one for everyone else and my gf plate carried out by itself by a separate person to avoid cc!!! I can’t wait to go back. Wish I could give them 10 stars.
Server did not pay attention to the version of the dish that I ordered off the gluten free menu, and gave me the regular version of the dish, so I had to send it back. She also made a mistake on our bill, and the building was being remodeled. This review reflects just this location not the chain. My food was delicious when it came. The gluten free menu was very informative and had enough variety, but it did not list all ingredients like lemon butter on the tilapia.
One of our go to places in town for a nice dinner. I have eaten at this location at least a half dozen times since becoming GF and the staff are well trained on how to handle GF requests. In addition they have decent size GF menu. Some places you go give you two or three things, but I feel you have a decent selection with Outback.
Maybe the choice of the waitress was bad. Twice we got a meal with bread over the salad and the waitress won't believe that traces from gluten are harmful. And we told her from beginning that it is an allergy and no healthy lifestyle. Other Outback experience were great.
I don't eat out that often due to celiac and multiple, severe food intolerances, but this is one place that I have found that I can go and eat safely. They take food allergies very seriously. I have eaten there many times over the years since my diagnosis, and I have never been sick or cross-contaminated. And FYI - THEY NO LONGER HAVE A GF FRYER which the Outback chain forced them to remove; personally that didn't make a difference to me since I'm focusing on maximizing my nutrition and fried food tend to disagree with me, even with healthy oils.
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