Review of Palio's Pizza Cafe

1000 Texan Trail Rd #100, Grapevine, TX 76051

Overall Rating

Review


Called for a take out order. Specifically said multiple times that I have Celiac Disease and that my food could not contain gluten, have croutons or be in contact with gluten. In spite of my clear communication, my salad came with croutons, which I didn't find out until I was half way into eating it. I am still sick. I called to report the issue and they offered to refund the $4 for the side salad. Can't trust this place. If you suffer from Celiac Disease, they cannot guarantee that the food will be gluten free, so beware!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 3 years ago