Review of Palm Court Restaurant

1912 N Arlington Heights Rd, Arlington Heights, IL 60004

Overall Rating

Review


No GF markings on the menu, no allergen menu at the hostess stand. The waitress didn’t know what Celiac meant and said she’d ask the kitchen about gluten. After she talked to the kitchen, she said the steaks without sauces were the best option. The hostess said that they don’t prepare food in a different space, it’s all together. I ordered steamed broccoli, a plain baked potato and a shrimp cocktail (came with 4 shrimp) as I am very sensitive to cross contamination and am also dairy free. I didn’t feel super comfortable or confident with anything else on the menu.

In terms of service, the waitress did end up accidentally bringing me regular rosé after I ordered the non alcoholic rosé. I didn’t know until I had a sip—ended up that she took the wrong glass from the bar. We did have dinner here on Christmas Eve, so I understand it was a very busy night for the staff! But, just a heads up if you’re super sensitive and need to be careful, the staff don’t seem very educated on GF options (if they have any) and wasn’t the best service.

I’ve heard from family who are not GF that the regular menu and service are good when it’s not a holiday/busy night, so maybe we just had an off experience.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 4 months ago