Panera

3 ratings
$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Salad

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

500 South National Avenue
Springfield, MO 65802

Most Recent Reviews


Overall Rating

Review


We went to the one on S. Campbell. We just stopped in for coffees to go. I started having my symptoms of being glutened about 15-20 minutes after we left. I wouldn't recommend even going in for any gluten sensitive person.

Celiac friendly?

No

Updated 10 years ago read full review

Celiac

Overall Rating

Review


When we went a couple of yrs ago, I got sick. The employees acted as if they didn't have any concern for my needs on a GF diet. I can't say if my food ended up being contaminated by accident, on purpose, by failure to clean surfaces, change gloves, etc, but I know I was sick before I even finished my food or left the restaurant. My Dr did say it's possible from all the Flour in the air, my food could've been contaminated or it was from simply inhaling the flour particles in the air too. Again, not sure which, but not going back to test it out. Didn't seem to want to be bothered w my concerns over preparation, my needs, etc. Called Mgr, not much concern there either. This was the E Sunshine location just as an FYI. Things could be better now, but not worth the aftermath to me to try it again! Oh, also ordered some food to go about 1.5 yrs ago...had another reaction & I never stepped foot in the place, hubby went in instead. So, I did give it 2 tries before now refusing to go there again!

Updated 10 years ago read full review

Overall Rating

Review


It sounds odd for me to suggest a restaurant full of bread, but they actually have several nice salads. Instead of bread for the side, you can get an apple or chips. I eat their Fuji Apple Salad frequently, and I've never had any issues. They give you a notebook with the nutrition info.

Updated 11 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Salad

Categories

  • Dinner
  • Kid Friendly
  • Lunch
  • Restaurant

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Reviews of this Chain

Hashimoto's

Overall Rating

Review


Had the Chicken Mediterranean Bowl they give you a place to mention gluten allergy at the ordering kiosk they prepared with new gloves and package it to go even if you’re dining in was not impressed had grilled chicken white unidentified ingredient had no taste clump of hummus a few olives and way too much cheese not a good choice their gluten free salads are a better bet or their tomato bisque but bring your own gf crackers

Safety


Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Wheat Allergy

Overall Rating

Review


We purposely ordered at counter instead of kiosk to be sure our allergies were handled properly. Young man at counter told us a manager must come handle allergy orders, so I thought that was a good sign. I asked to order the Mediterranean bowl and questioned if there was anything that needed to be altered to ensure it would be gluten free. The manager indicated to the cashier for him to remove the feta and yogurt from my order. When I shared that those items are dairy and not gluten, the manager seemed confused and got out the nutritional info book. 2 out of 4 in our family ordered GF food items. When our takeout bag was ready, there was a baguette loose in the bag with unwrapped plastic forks. While we were waiting for our food I heard the same manager tell a customer that she had been working there 3 years. I don’t think allergies are taken seriously at this location.

Overall Rating

Review


It’s Panera. It’d be ridiculous for me to expect GF. I was able to get the Fuji salad. Fortunately, I noticed the rogue crouton that made its way in my salad before it was too late. They were very gracious to offer me an apple instead of a baguette—even put it a bag to try to keep me safe. :)

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Celiac

Overall Rating

Review


This restaurant is celiac friendly ;)

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Good place to get gluten-free soup and salads. They have gluten-free chips and some gluten free drinks. Coffee great of course. The online menu is marked.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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