They had no knowledge of gluten safe options. I don’t understand how they can even be on this app.
Ok staff had no idea what contained gluten and after searching their manual I could have a salad with no dressing or toppings, squash soup or turkey chili. For sides you can have apple slices or potato chips, they do have the cookie the other person spoke of but it is in with the gluten containing cookies. The chance of cc here is pretty much guaranteed. My husband ate there and we are on our way to find something I can eat as the manager will tell you straight up they have a disclaimer they have to say to anyone with celiac disease and it emphasizes how much flour is constantly in the air and how since it is a bakery cc is extremely possible. That is why I gave the 2 stars, for their honesty. Not a safe place to eat in my opinion. Now if you are able to consume some gluten or cc is not an issue my husband said the food tasted alright, not something he would go looking for to eat but it was alright.
They have a gluten free chocolate cookie and macaroons. I get the potato soup and Greek salad. They lost all ingredients on their website
I ordered off the gluten free menu. Manager reinforced to the cashier how to tag the order as gluten free and that she would notify the prep line. Order arrived and I found fried wonton wrappers under the apples on my salad. These were definitely not gluten free. I approached the prep person and she appeared confused, did not understand that the item contained gluten and was meant to be left off the salad. The manager apologized and prepared a new salad. Panera has the safety measures in place and the manager knew them, but if the employees on the prep line aren’t trained then the policies are useless.
— Not at all
— Separate gluten-free menu
— Not Much
They gave me the wrong dressing on my greek salad, greek salad dressing is not sweet. Its already the only thing i can eat at Panera that doesn’t make me ill. I ate it and felt sick later and have no way of knowing if it was the salad dressing or something else i ate and now I’m scared to go back.
They have an allergens list available. If you tell them you have an allergy, the manager makes your food themselves. Still can't guarantee no cross contamination but I got a salad and didn't have any issues.