Hit or miss. Last time one of the staff made me feel as if it was my fault that I had croutons in my salad. I don't think she realized I was the customer her sent back my food but when she found out, she told me (with a bit of attitude) to make sure I speak to manager next time. I had already spoken to the cashier and clarified. I ended up getting pretty sick.
Not helpful in the least when looking for GF options. They gave me a binder to find something to eat. I get that it is originally a “fresh baked bread” place to eat but they have got to get current and provide GF options that are easy to spot and order from.
takes FOREVER to isolate the gluten free options. Register staff has absolutely NO idea what menu items are safe and they have to pull a huge ingredients list and look up every single item separately to determine whether it's safe. I have tried several locations. none of them have a clue.
Ok staff had no idea what contained gluten and after searching their manual I could have a salad with no dressing or toppings, squash soup or turkey chili. For sides you can have apple slices or potato chips, they do have the cookie the other person spoke of but it is in with the gluten containing cookies. The chance of cc here is pretty much guaranteed. My husband ate there and we are on our way to find something I can eat as the manager will tell you straight up they have a disclaimer they have to say to anyone with celiac disease and it emphasizes how much flour is constantly in the air and how since it is a bakery cc is extremely possible. That is why I gave the 2 stars, for their honesty. Not a safe place to eat in my opinion. Now if you are able to consume some gluten or cc is not an issue my husband said the food tasted alright, not something he would go looking for to eat but it was alright.
What do you expect from a place that makes its own bread? Definitely NOT Celiac Friendly. I ordered a plain salad and they served me a completely different salad with dressing on it, and bread on the side. The wait staff had absolutely no idea how to handle customers with food allergies. They do not change thier gloves so there will be cross-contamination.
When I told them I had an allergy they pulled out an entire binder filled with their nutrition/allergen information. They opened it up to the gluten free menu options for me, told the entire staff to wash their hands and work area and kept my food separated from the other food. It's still a full service bakery which is likely to have cross contamination but the staff was very pleasant and accommodating. Also, the catering menus available at the door have gf items clearly marked.
Because of the bakery items and bread they make daily, they are very up front telling you there is a LOT of flour in their kitchens. They can offer options that don't contain gluten ingredients, but they can NOT assure you there will have been no cross-contamination. So, Celiacs are taking a risk. We have had smoothies here a few times & been fine. But that was with a manager overseeing the prep.
I have celiac disease. I have never before been able to eat at Panera bread until recently. It was an amazing experience! I ordered online and I could easily find gluten free options by putting "Panera Bread gluten free" into Google. The official Panera Bread website came up with a list of gluten free soups and salads, a long with a choice of sides. The only downside is that the online ordering didn't have a gluten free section so you did have to Google for the separate menu and in order to signify the need of gluten free I put Gluten Free under special instructions. Tasty food! Definitely would eat there again.
If you tell cashier you have an allergy, they will help you make decisions wisely. I was able to eat a salad & soup, both w/o croutons. And instead of bread I was given kettled GF chips. Awesome staff. Used new gloves and very understanding. Only thing is, is that they switch out their soup options
Panera disclaims that it cannot guarantee against cross contamination, but per their website, they do offer quite a few salads, soups and other items that do not contain gluten. I was especially excited to see their triple chocolate cookie is a flourless cookie. I had no issues after eating here, but they do not have a designated gf area.
We were shocked at the options for soup and salads and cookies that are gluten free. other family members wanted to go and we were resigned to have only a salad. It was a pleasant and tasty surprise.
6 am - 9 pm
6 am - 9 pm
6 am - 9 pm
6 am - 9 pm
6 am - 10 pm
7 am - 10 pm
7 am - 9 pm