Permanently Closed

Pei Wei

7 ratings
$ • Chinese Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Soy Sauce

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
4 ratings

As rated by the community

3350 South Soncy Suite 194
Amarillo, TX 79124

Most Recent Reviews


Overall Rating

Review


This used to be my go-to. However, they no longer take celiac seriously. I was promised the manager would make my salad. As I was eating, I found a wonton in my salad. When asking the manager about it, she said she let the new guy make it, so she'll have to ask him! I was a very loyal customer, but that was one too many times, I gave grace when they messed up. Sometimes I caught it before I ate it, sometimes I didn't....and paid for the consequences later. I won't go back. And yes, I got sick from that won-ton cross-contamination ...

Celiac friendly?

No

Updated 6 years ago read full review

Overall Rating

Review


Always get the GF sweet and sour chicken. My son loves it. I think it tastes better than the regular.

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 8 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Soy Sauce

Categories

  • Asian
  • Chinese
  • Dairy-Free Friendly
  • Japanese
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

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More Reviews


Overall Rating

Review


I ordered from their gluten free menu but they didn't make my meal gluten free and I got sick. I called to check and they verified that they didn't bother to make my meal gluten free despite my having specified it in ordering. I got an apology and an offer for a free meal from the girl who answered the phone after I ate my takeout, but how can I trust them when I've done everything I can to order right? My husband & kids love their food, but I'm reluctant to give them another chance.

Updated 8 years ago read full review

Overall Rating

Review


Food is amazing! I just wish some how the Dan Dan noodles could be gluten free too!! I've only been glutened here once, and to my surprise after contacting the customer service national line, it hasn't happened again!!

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Updated 10 years ago read full review

Overall Rating

Updated 11 years ago read full review

Reviews of this Chain

Hashimoto's

Overall Rating

Review


Not a fan- didn’t look like woks were being switched in-between dishes. Not sure how or why some things are GF and others are not when ingreds are similar- made no sense - too saucy!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Symptomatic Celiac

Overall Rating

Review


They have some great options for gluten free. I ordered bourbon chicken and white rice, and it was very tasty!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


I have eaten at this Pei Wei location at least 6 times and have had no reactions to their gluten free meals. I am highly sensitive to cross-contact. The menu is clearly marked and the manager was able to answer all of my questions.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
Symptomatic Celiac

Overall Rating

Review


Several yummy GF options Kitchen safe and accommodating on special requests Polite friendly staff Very clean Outdoor patio

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Dog friendly
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegetarian options
  • Offers online ordering
  • Offers outdoor seating
Symptomatic Celiac

Overall Rating

Review


I ordered the Gluten Free Bourbon chicken with rice and it was delicious and a good portion! I had no negative reaction!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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