Pei Wei
$ • Chinese Restaurant
Most Recent Reviews
Many delicious Gluten free options. Even though it’s marked GF I always inform the cashier. I have been eating here almost weekly with no issues.
Ordered gluten free kung pao chicken and they mixed in noodles. Had a reaction due to cross contamination. When I called to tell them they did not seem to really care that they caused an allergic reaction.
Photos
More Reviews
I got their Gluten Free Sweet and Sour chicken (since that’s also DF) for the 1st time back in early January to-go and I got sick. But my kids have been begging to come back, so I braved it again and ate at location. Ordered same thing since I can’t have dairy and any of their GF meals do contain dairy. I was prepared to be sick but thankfully wasn’t! Meal was good and I was very happy to not be sick afterwards. Not sure what happened a few months ago when I was gluten’d, maybe Cross Contamination issue or they gave me non-GF the 1st time. I would say this place is a roll of the dice. 🤷🏼♀
I went here and got a gluten free salad and told them I’m celiac and they said “oh yes of course!” And I got sick within 15 minutes.
They always clearly mark my gluten free food and they have gf soysauce. Prices are very reasonable!
I have eaten here several times w no issues until 2 nights ago. The food is always good but thus time I paid dearly in symptoms all the next day. I will be hesitant to go back. Too bad......
Reviews of this Chain
I was so excited to eat there but found out they use the same frying pans and utensils to cook the gluten free food where gluten containing food has been cooked, they do not wash the pans in between, they only rinse with very hot water and allow the high heat to clean the pans. In my opinion , this is a major cross contamination issue and I didn’t feel safe eating there so I left without trying it!!
We have gone to this location for years with my son who has celiac, but we won’t be back. The management has definitely gone downhill. The last three times we’ve had issues, 2 times we’ve had raw chicken in our meals. This time my son’s gf meal had wheat noodles throughout it. When I let them know that it needed to be remade they said that they don’t always follow protocol and do use colanders that have wheat noodles still stuck to them. They also said they are an open concept kitchen and don’t guarantee gf. I told them not to give gf options if they aren’t going to follow their own protocols.
We love this place. Clearly marked gluten free. The kung so chicken is wonderful!
Didn’t expect a fast food place to be so good. A good selection of gf items and menu is marked. The manager is very aware, sensitive and compassionate checking on everything. Great experience and recommended.
Not safe. I went there based on the reviews here and after seeing gluten free indications on the menu. I told them about my diagnosis and they assured me that the gluten free food was prepared separately. However after eating most of the dish I ordered I found a wheat noodle in my bowl. The server had also served all the food together without changing gloves and touched inside the bowl. I would not go back.
