Review of Pei Wei

4200 S Lamar Blvd, Austin, TX 78704

Overall Rating

Review


I've been getting take-out at this location for a while, but today my GF meal and my daughter's non-GF meal were switched and labeled incorrectly. Both were put up side by side, unlabeled. The manager asked which one was gf so he could label the lid, there seemed to be some confusion, and then they labeled the wrong one as gf (not sure they even looked at the ticket). I understand that mistakes happen, but when I asked the manager to re-make the gf meal (since the chicken in both looked identical and we couldn't tell for sure), he seemed confused. I tried to explain to him that gluten makes some people sick so I couldn't just hope it was gf. He then offered to make another one but I felt uncomfortable that they knew what they were doing. I probably shouldn't have ordered gf and non-gf together, and they were very busy, but it makes me nervous to go back for now.

Celiac friendly?

No

Updated 7 years ago