Ordered Pei Wei for the first time, and was SO happy to see they had a gluten free menu! But was I wrong. I had an almost immediate reaction to their chicken fried rice that said it was on the gluten free menu. My suspicion is that they used regular soy sauce in the rice. Caused me a major reaction. Do not recommend if you have celiac
I absolutely LOVE Pei Wei!!! They are usually very careful and knowledgeable. I Loved their sweet and sour chicken, however they have since taken it off the menu😔 Now I get the chicken fried rice and it is super good as well. They have lots of options and are one of my go to places to eat out!
My glasses are messed up and I could not see the menu icons. I told the woman at the counter that I needed a wheat free meal. So no gluten. She said to get the firecracker chicken. I ordered fire crackers chicken per her suggedtion gf. Told her again to be sure she knew I am allergic to wheat. It came out breaded. I know the other Pei Weis near my house in Texas do a gf version on fried shrimp with a gf coating.. maybe this is corn starch breading? I took single bite and set a timer. I'm a brave bitch today.If this has wheat in it I'll know within 30 min. I don't react to other forms of gluten..I'll update. UPDATE: I started feeling my belly swelling within 10 minutes. By 30 min I looked a few months pregnant and was starting to get itchy. I took my plate back to the counter and this time talked to the manager who apologized but only gave a partial refund. Poop on this Pei Wei. It's terrible. I hope they train their ppl better. I rated them on the receipt survey too.
I was so excited to eat there but found out they use the same frying pans and utensils to cook the gluten free food where gluten containing food has been cooked, they do not wash the pans in between, they only rinse with very hot water and allow the high heat to clean the pans. In my opinion , this is a major cross contamination issue and I didn’t feel safe eating there so I left without trying it!!
We have gone to this location for years with my son who has celiac, but we won’t be back. The management has definitely gone downhill. The last three times we’ve had issues, 2 times we’ve had raw chicken in our meals. This time my son’s gf meal had wheat noodles throughout it. When I let them know that it needed to be remade they said that they don’t always follow protocol and do use colanders that have wheat noodles still stuck to them. They also said they are an open concept kitchen and don’t guarantee gf. I told them not to give gf options if they aren’t going to follow their own protocols.