Review of Perry's Steakhouse & Grille

2400 W State Hwy 114, Grapevine, TX 76092

Overall Rating

Review


We went here for a much anticipated celebration and were so excited to try Perry's. The food was great, but unfortunately my gluten free onion soup came out with bread baked in the bottom, which I discovered while eating it. I had specified to our waitress multiple times that all of my food needs to be gluten free and that I had celiac disease. On the menu, the items were labeled gluten free with modification which is why I was so specific. Our waitress did not realize there was two categories and rang it in without an allergy notice. The waitress was very apologetic and brought me a new soup, but our meal had already been ruined. Even after the soup incident and the staff knowing I had eaten some, my entree came out with gluten containing chips on top, when it should have also been gluten free with modification. Not once did a manager come over to apologize which was extremely disappointing given the amount of money we spent and how sick this mistake made me. Perry's needs to train their servers better with regards to allergens, especially when clearly labeling the menu. Unfortunately this small mistake ruined a very highly anticipated retirement celebration.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 2 years ago