Eaten here at this location several times and no reaction.
I ordered fried rice from their gluten free menu (which is not extensive, but still has some good options) and it was delicious! I felt great afterwards.
I have eaten here a handful of times. I got sick after one of the times. I ate at a PF Chang's in Franklin, TN and also got sick. I have given up on this restaurant as an alternative when eating out.
I'm a celiac. I eat here often and I haven't noticed a problem. The staff is always very knowledgeable. I never worry about getting the eye roll from staff about my "allergy." I also don't feel like I have to stress the importance of it like crazy. I have always felt like they take me very seriously, and I'm sure that they do since I have never gotten sick from here.
For some reason, this P.F. Chang's is extremely hit and miss. Over the course of the years that I've been here, the food just doesn't seem to come out the same. Yes, P.F. Chang's is a chain, and as such, you should expect the same quality and taste as if you are eating the same dish in any other P.F. Chang's. For whatever reason one time the food will taste excellent and then the next time the same exact dish will just taste off, the meat isn't cooked right, there isn't enough sauce, etc. I do appreciate that they label the plates, rounded with a black line and says PF Chang's, and sauces, red, from the regular food. There is a nice GF selection. The staff is nice and friendly and the service is generally quick. One thing that I would caution is that if there is anything going on downtown or it is a hopping Friday or Saturday night, reservations are a good idea as you might find yourself waiting a while for a table.
One of my favorite places!! They are very careful with cross contamination- they have special plates that are dedicated for gf only - also when we get take out it specifically says gf on the box! We eat here once every couple weeks!!
They have a large variety of GF items to try and the staff seems really knowledgable about GF food prep.
Food is good, service is a bit slow. But they are a great safe alternative.
GF on the regular menu, can't go wrong!
🙌🏼 AMAZING! My first time here and definitely will be back! The server let me know how serious they take gluten allergies. When they brought us our food they explained how gluten-free is served on special plates. It’s the little things that make the world of a difference when you have celiac!!
They say they are celiac friendly with separate fryers but I've gotten symptoms twice now. Not sure how but something is wrong there. It's a shame bc the food is good
Waitress was extremely friendly with us and accommodated my daughters needs. We both ate from the gluten free menu with no issues. The waitress was also proactively in advising us what to order for our meal and dessert. Will definitely be back.
Sucks sooooooooooooooooooo bad
Picked up food from here the first time and they were so good about asking if I wanted GF soy sauce and omitting cookies. 2nd time - not so much - just regular kikkoman and some fortune cookies thrown in. Otherwise no reactions.
There ARE gluten free options for celiac and gluten sensitive but their food has changed drastically over time. They try to fool you with atmosphere and the "fancy" custom sauce but their food is seriously lacking. It tastes like it appeals to people who don't want to actually eat Asian inspired dishes but bland slop par for the course considering the stereotypical American fare. The Pad Thai is a joke. Buddha's Feast is absolutely depressing. My SO got the hot and sour soup and hated it. Way too expensive for the quality and quantity of food you get. This is not a complaint about the cooks themselves but the recipes, which are not decided by the location's staff but the company itself. It's a damn shame.
Helpful staff, yummy food and separate menu!
A relaxing and tasty meal! They have a separate gf menu with a good selection, including an appetizer, a soup, sides, and a nice variety of entree options. Make sure if you have a gluten sensitivity that you let your server know, and that you order specifically off the gf menu. Our server was very nice about going back to the kitchen to answer any questions I had. They have separate pans and utensils for preparing gf food, as well as gf sauces. I ordered the egg drop soup (theirs is naturally gf with no modifications), and the gf ginger chicken and broccoli with white rice. The egg drop soup was very hearty and savory. The ginger chicken and broccoli was my go-to before I got diagnosed, and I was happy to find that the gf version tasted pretty much identical! It came out on a plate that had a very prominent PF Chang's logo on it, which marks it as a gf meal (so make sure your entree comes out on one of these). Also tried their homemade ginger beer, which was a zesty surprise! Other things to keep in mind, the soy sauce on the table isn't gf, but they can get you gf soy sauce if you ask for it. Felt great afterwards, would definitely recommend!
Designated gluten free menu. I have eaten here multiple times and have had no reaction - I am sensitive too. Just be sure to tell them it’s an allergy!
My daughter ordered GF Mongolian beef and GF Chang’s Spicy Chicken and it was served on specific dinner ware for GF food. But then the waiter tossed fortune cookies at us, at the end, and my daughter almost opened it before asking if it was GF and the waiter said “the cookie is not, but the fortune is”.
As a gluten free establishment, it is pretty good. Not too many options, but the chicken lettuce wrap was very good. The ambiance is nice and fancy, but the food is on the pricey side. If you're a fan of meat and rice, you'll love the options, but you may be tough to find other options. Overall, the food was still very good and the service was adequate.
They have always been conscientious about my orders. Never had any reactions.
P.F. Chang's used to be my go to spot when I was traveling. Not any more. Probably like all chains, I have found that the quality varies greatly, particularly by region. The food was OK at this location, compared to others, but the celiac friendliness was at the very bottom and well below acceptable. They did seem to have a separate prep area that was used to fix my spicy chicken, but it came without rice. When I asked for rice, the person just pointed to the family style big bowel of rice that was in the middle of the table. I explained that was probably not going to work for me and asked if I could have my own rice from the separate prep area - and gluten free trio sauce. The person went to what looked like the regular kitchen and brought me back both. Not wanting to be too needy I did not question this and gave him the benefit of the doubt that he grabbed me the correct food. I should not have done that and was unable to finish my meal - and was sick.
Gluten free menu, awesome cross contamination awareness, great food and service! Very happy and felt safe eating there.
After asking for a GF menu and telling waiter and we needed GF food AND ordering a GF item they still brought a dish that was not GF. The person that brought the food caught that it was not GF and waiter tool dish back to kitchen and returned with what he said was a GF dish. Well to make a long and miserable story shot, apparently it was NOT GF. This was the worst gluten my wife has ever had. We have ate at PF Chang’s 5 or 6 times and never had a problem. This was so severe a reaction that we won’t eat there anymore.
Options are limited, but the service is quick and the food is consistent. Options are limited in this terminal.
Good gluten free food and no cross contamination. Safe for celiacs.
Have never had an issue with this place. Safe for celiacs.
I’ve had mixed reviews here.. ensure they mark it GF when you order, you get the proper bowl (with the black letters around it) and if you get the lettuce wraps proper red cups denoting the GF sauce.
Alright so yes they will work with GF but they cannot accommodate multiple food issues. I have Celiac Disease and I am very allergic to eggs, and lactose intolerant. I had only one option of meal and it was chicken lettuce wrap tacos which is an appetizer. They are very kind and accommodating but their menu is not safe for multiple issues.
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