P.F. Chang's

5 recent ratings
$$ • Chinese Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Fried Rice, Noodles

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
3 ratings

As rated by the community

12090 Jefferson Ave
Newport News, VA 23606

Most Recent Reviews


Celiac

Overall Rating

Review


So disappointing. Totally got so sick after order gluten free items. Spent the entire night and next day getting sick because of the lack of attention to their menu preparation.

Pick up preparation is small and sloppy in comparison to dining in. Asking for items to be omitted such as scallions is overlooked. Keep that in mind if you also have IBS.

Overall experience has been disappointing every time. I always give a second third and even forty chance and nothing changes. Honestly I really don’t think the kitchen staff cares.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other


Other Characteristics
  • Offers delivery
  • Offers online ordering
Updated 1 year ago read full review

Overall Rating

Review


I order the gluten free shrimp fried rice. I love the taste and have not been contaminated yet.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Overall Rating

Review


Ordered from their GF menu.

Not sure how they prepared the food but it made me 💯 sick. Severe cramping and stomach pain. Nausea and diarrhea. Definitely contained gluten

I won’t be eating there again.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Fried Rice
  • Gluten-Free Menu
  • Noodles

Categories

  • Asian
  • Chinese
  • Dairy-Free Friendly
  • Delivery
  • Online Ordering
  • Restaurant
  • Vegetarian Friendly

Photos


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More Reviews


Celiac

Overall Rating

Review


Ate this on vacation twice and got glutened both times! I ordered the lettuce wraps the first time and they looked identical to regular lettuce wraps, so of course I asked the waitress to make sure they were gluten free. She assured me they were. They tasted delicious which should have been my clue they were not gluten-free. About 30 minutes later, I figured out they definitely were not. My daughter begged to go back once more on vacation, reluctantly I gave in. I ordered something different while my husband ordered gluten free lettuce wraps again. These lettuce wraps came out looking completely different, different color and all. You could definitely tell these were gluten-free. I will not be trusting any PF Changs again!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Ordered the gf beer and broccoli with egg drop soup. 100% not celiac friendly!!

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 2 years ago read full review

Overall Rating

Review


We have water here several times and the only issue we’ve ever had is with a server that kept forgetting to bring us water. Good food and it hasn’t ever made me sick.

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Usually very good about their GF selections and we’ve eaten there before, but... We ordered gluten free dishes to go earlier today. Finished the meal at home and quickly realized the food was not GF. On my way to get medicine for my wife, I called and asked for the manager to ask the kitchen to be more careful. Was kept on hold for 16+ minutes. I called back and told them they previously had a calm customer who was now quite upset. Was told manager is right there and will be on the line shortly. Two minutes later “sorry, she’s busy. Can I take a message?” Be careful ordering from there.

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Love that I've finally found GF Chinese food!!! In complete heaven!

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Always a great gluten free option!

Celiac friendly?

Yes

Updated 8 years ago read full review

Reviews of this Chain

Overall Rating

Review


Me and my husband used PF Chang's as our only safe option to eat out due to their gf protocols. The last time we ordered meals to go. When we got home my husband's food was luckily labeled (is not labeled every time we order) but had a mystery fried food in the dish. We called to let the manager know and she tried to tell us it was fine. I advised her it was not and likely won't be back due to trust issues. He had 2 bites but no reaction so that's good.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Gluten Intolerant

Overall Rating

Review


The food was good and staff was very friendly. So nice to have an option while traveling. And the menu is marked!

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Good selection of Chinese gluten free options. GF soy sauce. I have never had a reaction at a P F Changs. I really like the beef and broccoli, the shrimp fried rice and chicken lettuce wraps.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Hashimoto's

Overall Rating

Review


They are very accommodating and have lots of gluten free dishes available and can make a number of traditionally not Gf dishes GF! If you’re craving Asian food this is a great go to.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Hashimoto's

Overall Rating

Review


I have eaten here several times they have a lot more gf items then Az. I was shocked the food is really good but make sure you tell them to please take extra precautions

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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