P.F. Chang's

2 recent ratings
$$ • Chinese Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Noodles
12090 Jefferson Ave
Newport News, VA 23606

Top Reviews


Celiac

Overall Rating

Review


Ate this on vacation twice and got glutened both times! I ordered the lettuce wraps the first time and they looked identical to regular lettuce wraps, so of course I asked the waitress to make sure they were gluten free. She assured me they were. They tasted delicious which should have been my clue they were not gluten-free. About 30 minutes later, I figured out they definitely were not. My daughter begged to go back once more on vacation, reluctantly I gave in. I ordered something different while my husband ordered gluten free lettuce wraps again. These lettuce wraps came out looking completely different, different color and all. You could definitely tell these were gluten-free. I will not be trusting any PF Changs again!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 2 weeks ago read full review

Celiac

Overall Rating

Review


Ordered the gf beer and broccoli with egg drop soup. 100% not celiac friendly!!

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 1 month ago read full review

Overall Rating

Review


We have water here several times and the only issue we’ve ever had is with a server that kept forgetting to bring us water. Good food and it hasn’t ever made me sick.

Celiac friendly?

Yes

Updated 3 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Noodles

Categories

  • Asian
  • Chinese
  • Dairy-Free Friendly
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

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More Reviews


Not celiac

Overall Rating

Review


Usually very good about their GF selections and we’ve eaten there before, but... We ordered gluten free dishes to go earlier today. Finished the meal at home and quickly realized the food was not GF. On my way to get medicine for my wife, I called and asked for the manager to ask the kitchen to be more careful. Was kept on hold for 16+ minutes. I called back and told them they previously had a calm customer who was now quite upset. Was told manager is right there and will be on the line shortly. Two minutes later “sorry, she’s busy. Can I take a message?” Be careful ordering from there.

Updated 3 years ago read full review

Overall Rating

Review


Love that I've finally found GF Chinese food!!! In complete heaven!

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Always a great gluten free option!

Celiac friendly?

Yes

Updated 6 years ago read full review

Reviews of this Chain

Overall Rating

Review


Had the fried rice and chicken and lettuce wraps. They were out of the gluten free sauce for the lettuce wraps but were great even without. Waiter was knowledgeable about celiac and gluten free. Meal brought out on white plate with logo on edge of plate.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


I always enjoy PF Changs and feel safe getting food from their establishment. They take measures to keep the food separate, use red containers for the gf sauces, and marked plates for the food. This time I got my go-to: Chicken Lettuce Wraps, and rather than Mongolian Beef, I got the Spicy Chang’s Chicken with fried rice. Portions were large, I brought half home with me. Very tasty!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


2nd time I’ve been glutened at this restaurant. I no longer trust them! BEWARE

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


I love PF Chang’s! I got the egg drop soup and chicken lettuce wraps. Everything was delicious!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Be careful ordering from here. I ordered from only the GF menu, however when I got home I noticed that one of the chicken entrees I ordered was breaded (Chang's chicken). So I called the restaurant and the manager verified that's none of their GF items are breaded. Somehow a mistake was made and I was given the wrong entree. So even though the container was marked with a orange gluten free sticker the food inside of it was not gluten free.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering

More Info

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