I hope our experience is not normal, and I understand things are very different for all restaurants right now, but unfortunately the gluten free food we ordered was not gluten free. My son has been sick all day after our delivery last night. We'll have to see if he wants to give it another shot when the restaurants reopen for in person dining.
Waited 15 minutes for SOMEONE to come to table. Ask hostess for a server. Left 7 minutes later and in the way out told her we were leaving and she told us to have a nice day...really !?!
love this place. great options and good food. no reactions. food comes on a plate specifying gluten free
Knowledgable staff, tons of options. Food comes out on special plates to identify allergy.
Yes
The food was good. Had chicken fried rice and egg drop soup. The gluten free soy sauce didn't taste normal. I liked that the menu stated that the soy sauce on the table wasn't gluten free. There were a lot of options for the gf menu and my food came on a specially labeled plate. A little disappointed that it was only a flourless chocolate cake for dessert. Just because I'm gluten free, doesn't mean I like choc cake lol. More options in the future would be great! Been 3 days since I ate there and haven't had any problems so I would say this is a good place to go.
Yes
waiter double checked gluten free and the experience was awesome. will be back.
Yes
Yum!! Menu is not that limited. You can easily get an appetizer and entree.
Yes
They have so many gluten free options here and they are so delicious!! We love eating here! They even have a dessert option!!
Yes
The GF selection is limited, but the food is great!! This is another of the places I can go to and not have to worry about getting sick.
Yes
I love PF Chang's and I'm not a picky eater, but have noticed complaints about the limited GF menu. Welcome to the Midwest!
So many options for GF at PF Changs and the waitstaff is very knowledgeable. I like that they can do the sauces GF as well!
Have had very good luck with them. I look forward to going to cities just to eat there or the one in the mall. The spicy chicken or pepper steak meals are Excellent. Only problem is the dessert menu, only 1 option which doesn't have much taste.
Yes
Awesome!
Best gf chinese selection, so many options! Love em :-)
Yes
Have never had a bad experience here. Food is delicious and the staff actually knows what gluten is and don't just say "I'll have to ask". I have seen complaints about the selection size and I just am thankful they even offer one, unlike most places. I highly recommend the GF Mongolian beef and the GF fried rice...both are awesome.
I've been impressed with the quality of the food and how well-trained the staff all seem to be. Special plates, separate sauces to ensure no cross-contamination... I feel safe eating there, and their gf food is good!
First had PF Chang in San Diego and was impressed, so we were disappointed by the limited menu at the Maple Grove location. Even more limited for picky GF kids.
Very limited selection, the gluten free menu is the size of an index card.
Waiter told me there was a separate space for prep and all GF ingredients are kept separately. Additionally, the GF food comes out on different colored plates that typical dishes
— Very
— Separate gluten-free menu
— Some
— Excellent
PF Changs used to have an extensive GF menu. I don’t know what happened but the “revamped”menu leaves much to be desired. They scaled it down and took some of my favorites off. It’s no longer worth our time or money to go there.
— Separate gluten-free menu
— Some
— Excellent
Mostly a GREAT experience. They're knowledgeable and helpful. However, the guy I spoke to on the phone asked if I wanted chicken or tofu in the lettuce wraps, and did NOT tell me that the specific silky tofu they use for veggie lettuce wraps they can't guarantee as gf, so I wasn't able to eat the lettuce wraps, because I'm sensitive even to cross contamination issues from things like tofu and such. However, I will say that the waitress who helped us with our take out order at pickup was very knowledgeable and able to tell me this at that point, and was willing to show me the tofu package when I asked. I'm grateful she alerted me. Now I'll just not get anything with that silky tofu. Other than that, the restaurant did great with my order.
— Very
— Separate gluten-free menu
— Some
— Excellent
Love the GF street noodles and GF lettuce wraps!
— Very
— Separate gluten-free menu
— Some
— Excellent
Was so excited to find this location like a walk from our hotel. And we hadn’t had PF Chang’s in so long. Went online to order, and wait for food was an hour, but it was Valentines so I understood the 1 hour. I waited over 15 minutes at the curbside pickup for our food. I specifically asked the guy if there were utensils and napkins and he said yes. We get back to the hotel and sit down to eat and there are no utensils, there’s no napkins. So after having the hotel search for 10 minutes they finally found us some utensils. So now the food is cold and my son as I are starving. I open mine up and see what I thought was the marked gluten free soy sauce container. I pour it over my lettuce wraps and immediately spat it out. It was some ridiculous hot spicy sauce that burned my lips. At that point I was almost done with it but I was hungry. Well, big mistake. About an hour after eating, I start cramping and start having explosive diarrhea like you fellow celiacs know about. What an absolute waste in so many ways.
— Not very
— Gluten-free items are marked on the main menu
— Some
— Good