P.F. Chang's

4 recent ratings
$$ • Chinese Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Fried Rice, Noodles

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
4 ratings

As rated by the community

439 Cool Springs Blvd.
Franklin, TN 37067
Collections
In 2 Public Collections

Most Recent Reviews


Celiac

Overall Rating

Review


I ordered gluten free Pad Thai which I’ve ordered many times before - it even came with “gluten free” the sticker. But this time it had tofu on it (which it usually doesn’t) and when I called they told me the one with tofu is NOT gluten free. I no longer feel safe at this restaurant and am so incredibly disappointed

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

Updated 3 months ago read full review

Celiac

Overall Rating

Review


They have dedicated GF woks and GF soy sauce. Wait staff is very knowledgeable. I’ve had the chicken fried rice numerous times here without issue.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Offers outdoor seating
Updated 7 months ago read full review

Celiac

Overall Rating

Review


This is my favorite restaurant both on the road and at home. They are reliably celiac friendly and the food is great, too.

UPDATE - I ordered takeout GF lettuce wraps and got glutened. I don’t know what had gluten but based on my reaction, something did.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Updated 11 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Fried Rice
  • Gluten-Free Menu
  • Noodles

Categories

  • Allergy Friendly
  • Asian
  • Chinese
  • Dairy-Free Friendly
  • Dinner
  • Healthy
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Photos


gf menu
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Tips


Always box your food! Our waiter boxed everyone's food and then came to mine with glutened sauce on her hands and questioned why I didnt want her to box mine. I explained and she understood, but just be cautious!

4 years ago

More Reviews


Symptomatic Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good with other allergies
Updated 1 year ago read full review

Wheat Allergy

Overall Rating

Review


Ordered through door dash and my meal was packaged with stickers indicating an allergy. They even included gluten free tamari sauce packets. No reactions at all and my son who is not gluten free thought my food was very good!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

Updated 2 years ago read full review

Overall Rating

Review


They are very understanding of allergies; it seems the chain as a whole is aiming to be allergy conscious. Even when ordering online, you can indicate you need your meal prepared gluten free. They have gluten free options for a lot of the menu. I highly recommend the lettuce wraps. I get them every time(along with the Mongolian beef), they are delicious!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
Updated 3 years ago read full review

Overall Rating

Review


I've had great experiences here but the last time I went I was told they were behind on dishes but they insisted the soy sauce they brought be was gluten free even though it wasnt in a gluten free colored container.

Updated 4 years ago read full review

Overall Rating

Updated 5 years ago read full review

Overall Rating

Review


I got glutened so badly here! I had chicken lettuce wraps. Waitress mentioned kitchen staff was short, not sure if that had something to do with it. I have not been this sick in a long time.

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Service was a little slow, but safe for fellow Celiac's. GF plates have black lettering and sauces come in red cups to denote it's safe.

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


it was so nice to go out for dinner and have choices on what to order. there were even two desserts to choose from! I can't say my waiter was too interested in waiting on us but he conveyed gluten-free to the kitchen so that's the most important part. the meal was delicious. I can't wait to go back again

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


we had a great experience here! good choices for gluten free and when we mentioned celiac, our server knew exactly what to do and even let the manager know. we felt very confident eating here. their new gf dessert is fantastic! ask for Colin to be your server. he definitely took care of us.

Celiac friendly?

Yes

Updated 7 years ago read full review

Symptomatic Celiac

Overall Rating

Review


My husband and I ate here back in June for our anniversary and had a great meal. I had the Singapore Street Noodles and the gf flourless dome for dessert. Walked out so stuffed and never got sick. It was so nice to have real Asian food again! Would recommend.

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Our "go to" GF place! Can't say enough good things about how PF Changs caters to GF guests. Entire GF menu is delicious, including the flourless chocolate cake. Safe and delicious GF dining!

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Gluten-free menu is listed directly on the back of the regular menu. There many options available, including soups, appetizers, lunch & dinner specials and dessert. Staff is knowledgable and your meal is placed on designated plate.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Great GF options for dinner and dessert. Be careful if you order takeout. Sometimes they forget to mark it GF.

Updated 10 years ago read full review

Celiac

Overall Rating

Updated 11 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


I was very clear with my server about having celiac and needing to avoid gluten and cross-contamination, but she did not seem to understand.

I ordered the combo fried rice (beef, chicken and shrimp), and it looked like it was coated in something (either flour or cornstarch).

I did have a reaction, unfortunately.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


We come to this location often and have never been disappointed. My favorites are the GF lettuce wraps, chicken fried rice, spicy chicken and Mongolian beef. Besides the good food, there’s an awesome ocean view!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Ordered the gluten free spicy chicken and rice. Told them I was celiac. I have never been this sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Gluten Intolerant

Overall Rating

Review


I ordered gluten free and thought that it would be fine as I only have intolerance and can sometimes get away with having a little gluten. However, I have been severely glutened and started not feeling well immediately after eating. The server said it was gluten free. But I won’t be coming back. Also there was no one dish that was completely gluten free just dishes that could be gluten free upon request.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Usually served at knowledgeable and kitchen is very careful about cross contamination. They switched plates recently so now all gluten free entrees cone on plates with a gold rim. We come 1x-2x per month and have not gotten sick and one in our party is an extremely sensitive celiac

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegetarian options
  • Offers online ordering
  • Offers outdoor seating

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