Review of Pizza Express

River House, 17 Museum St, York YO1 7DJ, UK

Overall Rating

Review


I had a bad experience with this branch as I told the manager I was gluten free when we arrived and again ensured the waiter knew when we were seated. Despite this the waiter brought me a plate of normal dough balls, and I double checked with him and he went away and came back, gave me a thumbs up. Three or four minutes later my wife’s dough balls came out and he put them down and said gluten free. I had eaten two normal ones at this point and he showed barely any remorse for it. Keep an eye out when dining here.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 5 months ago

Wheat Allergy