Review of Pizza Pie Cafe

I’m a returning customer. My family loves to eat here but after tonight we will NEVER return. I especially like the spicy sausage sauce but tonight it has a very odd taste. I politely walked my entire plate minus one bite up to the manager JAMES and told him that I usually love that sauce but something wasn’t right tonight. He grabbed my plate and said okay. I thought that was the end of it. I went to get a plate of meat marinara instead. While I was waiting for my noodles, the manager JAMES proceeded to harass me in front of all the employees and customers. He said “You don’t look very happy. You could go to Chuck-a-rama.” At this point I was done. I didn’t wait for my noodles. I was so embarrassed. I asked for his name. He said “It’s James. Just like it says on the wall” I asked the girl at the register for a Managers phone number. She said I can’t give you that information and went and got James. Of course by now I have vented to my husband and he is upset. He tries to have a conversation with James and James refuses to hear anything we have to say. I have worked in management and would never treat a customer this way. I tried to call Jonas. The name that James gave to me and got no response. I’m very disappointed. It’s sad when a bad manager can ruin one of your families favorite places to eat. If someone else opened a pizza buffet, they would put this place out of business. I am not the first to complain about the “managers” rude behavior and lack of professionalism.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Poor