b Springfield

7 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Beer, Bread/Buns, Burgers, Dessert
85% of 7 votes say it's celiac friendly
1000 W Columbus Ave
Springfield, MA 01105

Top Reviews


Celiac

Overall Rating

Review


My go-to when traveling! Ive tried most of the GF option on the menu, and it’s all good (Buffalo shrimp is amazing).

The staff was very nice and attentive allergy’s as well.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers outdoor seating
Updated 5 months ago read full review

Celiac

Overall Rating

Review


Great food! All of their fried items are made with rice flour and everything that goes in the fryer is safe/gluten free. They offer some appetizer type things that you can’t order in a lot of other restaurants, including chicken tenders/wings, Buffalo shrimp, jalapeño poppers and firecracker cauliflower. Waitress was pretty knowledgeable and anything she wasn’t sure about, she made sure to ask the chef and confirm.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Offers outdoor seating
Updated 6 months ago read full review

Overall Rating

Review


DO NOT EAT FROM HERE IF YOU ARE GLUTEN SENSITIVE, GLUTEN INTOLERANT, ETC. They may claim that this menu item and that menu item is gluten free, but that's truly not the case. You know how I know? My partner has a gluten allergy. Whenever she has more than a tablespoon of gluten, she gets very sick.

After eating from Plan B tonight, she became gravely ill. I'm talking more ill than I've ever seen her get from having gluten. This means one of two things. 1) The food had a whole lot of gluten, and/or 2) The food was contaminated or cooked improperly and caused food poisoning. Either way, both are serious enough that we plan to take recourse against the restaurant. We will be reporting them to the local health department and any other authority that may be able to take the proper actions to ensure this never happens to anyone ever again. I, too, have not been feeling well after eating from Plan B tonight, so I expect it has more to do with foodborne illness over anything else. DO NOT EAT FROM HERE!

As for other problems... Plan B suffers from "failure-to-get-things-right-itis". My partner and I are both immunocompromized, so we asked if they would do curbside pickup. The guy we spoke with, Tim or something like that, said he could do it for us. Yet, when we arrived, he didn't answer the phone, and whoever did answer would only walk out to meet one of us and not bring it to our car. Because we had already paid for the food, we had no other choice but to get out of the car. If either or both of us get COVID, we'll know it happened because of Plan B because we don't go anywhere else.

Furthermore, prior to COVID, I used to order delivery from Plan B, only to have them mess it up in one way or another. They'd forget something, cook something poorly, ignore my allergies, and the list goes on. I and other family and close friends have all gotten sick from Plan B at one point or another. Tonight's debacle ensured we would never return, and I caution anyone reading this to avoid this place.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other


Other Characteristics
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Beer
  • Bread/Buns
  • Burgers
  • Dedicated Fryer
  • Dessert
  • Gluten-Free Menu

Categories

  • Kid Friendly
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Restaurant
  • Takeout

Photos


Buffalo shrimp, firecracker cauliflower, blue chips (so good!), and Buffalo chicken tenders...all gluten free!
Add a photo View all photos

More Reviews


Celiac

Overall Rating

Review


They have dedicated fryers. They have gf tater tots which is really nice!! I tried the gf chili soup and it wasn’t the best. The burgers are average but do come on a gf roll which is good. The fries are thin and not the best. I’m still very pleased though with the options they provide and it’s really nice to have a dedicated gf fryer with many options for food. I however do realize I can make a better burger and fry meal at home. Gf nachos are also available but I haven’t tried them yet.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for lunch
  • Good selection of healthy options
  • Good with other allergies
Updated 1 year ago read full review

Overall Rating

Review


Went with my hubbs and 2 boys (11&9 both celiac). Ordered wings, chx tenders, 2orders of onion rings, and 2 orders of fries. All gf! Dedicated fryer! All that and a soda bill came to $55.

Celiac friendly?

Yes

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Fav place by far. Everything that goes into the fryer is gf and ive never had an issue. Loveeeeee

Celiac friendly?

Yes

Updated 1 year ago read full review

Celiac

Overall Rating

Review


They do a great job of taking special care and they actually want to be accommodating. Only downside is my son also can’t eat dairy and they use dairy in all their breaded foods which share the same fryer for fries. So he had a burger with a side salad. That was too bad. But all in all, a lot of choices. Especially if dairy is not an issue for you.

Celiac friendly?

Yes

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Their gluten free buffalo chicken tenders are approved by our Nima sensor and also delicious!

Celiac friendly?

Yes

Updated 2 years ago read full review

Celiac

Overall Rating

Review


By far one of the best restaurants I've eaten at since being diagnosed celiac 4 years ago. They had soooo many options. They use rice flours for there breading and have separate fryers. You can have almost anything but there non gf hamburger buns....I had a ground pork burger w tots....food was amazing!!!!

Updated 3 years ago read full review

Celiac

Overall Rating

Review


All fried stuff is gf! First time I eat onion rings since my coeliac diagnosis more than 5 years ago. So happy to eat things I thought I would never be able to eat again. Good choice of burger. Also have apple cider.

Celiac friendly?

Yes

Updated 3 years ago read full review

Overall Rating

Review


We go here often! Fine in and take out. Amazing menu. Very knowledgeable staff. One of my fav GF restaurants. Good is excellent. Try the blue chips!!! (We are celiac)

Celiac friendly?

Yes

Updated 3 years ago read full review

Overall Rating

Review


Such an easy to read GF menu! So many options and everything is labeled!

Updated 3 years ago read full review

Celiac

Overall Rating

Review


This place was so awesome. They only use rice flower for their breading so everything fried is naturally gluten free. I had the Parmesan garlic wings and truffle oil French fries and they were amazing. The kids menu was great because it already had marked gluten free items - so rare. My daughter had the gluten free fish sticks and tater tots and loved it! Two thumbs up from the whole family (even the not gluten free ones)! Highly recommend!

Celiac friendly?

Yes

Updated 3 years ago read full review

Celiac

Overall Rating

Review


was pleased with my experience and meal. gf fish and chips are such a treat and paired with truffle fries - mmm. hubby had the onion rings which were wonderful. will be going back here.

Celiac friendly?

Yes

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Best restaurant I've ever been to for a celiac . Manager greets you and assures you they have you covered . Servers are very knowledgeable about feed sensitivities. And best part is gluten free beer ! This mom is in heaven right now :)

Updated 4 years ago read full review

Overall Rating

Review


Always very good. They know what they are doing and are very careful if you have celiac disease. The manager always comes and talks to you before ordering if you have celiac disease. I am very comfortable eating here

Updated 4 years ago read full review

Celiac

Overall Rating

Review


negative reviews make no sense almost everything here is made with rice flour normally and there are so many gluten free options

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Super disappointed. Came to have dinner with B cup for dessert. Manager says sorry all out. Poor planning!!!

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


I wish I could give zero stars. I got violently sick because my gf burger was served with regular mac and cheese- it didn't look right and one bite told me the mac was too good to be GF. I told my waitress and was assured, and a few hours later enjoyed a hospital visit.

Celiac friendly?

No

Updated 5 years ago read full review

Celiac

Overall Rating

Review


I am confused by all the negative reviews, I have been here many times and when you say you have an allergy the manager personally ensures your food is safe. The food is great and they have many options.

While all the fried foods are cross contaminated, they clearly communicate this in person and label it on the menu.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


The menu states gf, but reality is that there is a lot of cross contamination. The staff is rude when you ask for gf. How do you have the right to ask of It's an allergy or preference. Just make it and keep it gf. On top of that make sure you don't contaminate. horrible. Avoid at all cost.

Celiac friendly?

No

Updated 6 years ago read full review

Overall Rating

Review


this place makes a good effort to cater to allergies. the manager came to our table and let me know that things are fried all together. however, I didn't think that meant things on the gluten free menu. it's billed as celiac friendly and their chicken tenders, which are on the gluten free menu, are not 100% gluten free. this is not celiac friendly.

Celiac friendly?

No

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Terrible .... Ugh stay away.

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Not my favorite... Max burger is so much better and the bun doesn't crumble in your hand like it does at plan b

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Mediocre food, very over priced, super long wait.

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Absolutely not CELIAC friendly.

All fried food is fried in same oil and Fryer as gluten items .

We pretty much figured out that we could have a burger no bun on top of lettuce.

mashed potatoes available on special request do not order alone. Contains gluten

Celiac friendly?

No

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Great food options! The gluten free dessert was excellent.

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Good food. Gf beer and buns. Really rude waitress. No dedicated fryer but a nice gf menu.

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Several excellent gluten free options- including gluten free beer- no dedicated fryer but clearly marked which items are shared- manager comes out with the gluten free menu-

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Great GF menu.

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


The menu is creative but there isn't many options for GF sides. Not to mention I was pretty hesitant to eat here after the hostess gave me the GF menu and instantly started talking about cross contamination. I decided to order simple and did end up getting contaminated.

Updated 7 years ago read full review

Celiac

Overall Rating

Review


This place had great customer service. Manager came over right away once he saw i had a gluten free menu. before my waiter even got to the table, he was informed that i was need my food prepared separately. Big gluten free menu, but fried items are currently fried in a shared fryer. Gluten free beer and dessert too, as well as buns for the burgers.

Celiac friendly?

Yes

Updated 8 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


95% is gluten free!

Fish and chips! All bater is GF all the food is GF. The hamburgers... amazing.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
Celiac

Overall Rating

Review


Heaven!!!! Everything that goes in the fryer is gluten free. They also have gluten free bread. I got the nachos, chicken tenders, fries, and jalapeño poppers. They do have gluten in their kitchen such as bread and gravy, but they know about cross contamination. I didn’t get sick and love this place.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Not celiac

Overall Rating

Review


Mentioned allergy when ready to order and were told there would be no problem. DD ordered the mushroom burger and said the bun was excellent. Server confirmed when delivering her order that it was a GF bun, without us having to ask. Service was slow, but it was prime time on a Saturday night and they were busy, so we weren’t upset about it. Will return!

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Not celiac

Overall Rating

Review


Got there and didn’t have gf buns!! Kind of disappointing

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


We order from here frequently. My son with Celiac always gets a burger and fries. He’s never had any issues. It’s one of his favorite places to get dinner from. We make sure to specify Celiac Disease when ordering for him.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

More Info