Planet Hollywood

8 recent ratings
$$ • Restaurant
80% of 5 votes say it's celiac friendly
1506 E Buena Vista Dr
Lake Buena Vista, FL 32821

Top Reviews


Celiac

Overall Rating

Review


Great experience overall! They do not have a specific gluten free menu, but the waiter had the manager come talk to me about how they could make certain meals gluten free for me and even mentioned other allergens (like lactose in the hamburger buns) which was helpful since I’m intolerant of that too. I wish they would have had a few other options to choose from, but not a big deal. Highly recommend checking it out!

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 days ago read full review

Celiac

Overall Rating

Review


The manager came out and discussed what on the menu was GF. They pan fry the fries seperatly for gluten free. I had the plain Jane burger and it was amazing!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 month ago read full review

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten Free Features

  • Bread/Buns
  • Chicken Fingers/Nuggets
  • Pizza

Categories

  • Late Night
  • Lunch
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Photos


Gluten free cheeseburger and fries!
Add a photo View all photos

More Reviews


Not celiac

Overall Rating

Review


Excellent burgers and atmosphere!! The chef came out to help us. Waiter was excellent. Chef made us steak fries cooked separately.

Updated 1 year ago read full review

Overall Rating

Review


Waitress was very knowledgeable and manager came out to talk to me and deliver my food. Burger bun was great and didn’t fall apart.

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Waitress was knowledgable. They had GF bund available and could make accomodations on the burgers. I didnt ask about the rest of the menu, but there were other options

Celiac friendly?

Yes

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Overpriced because it’s in the Disney Parks, Disney Springs, but they actually have the chef come out and approve what you order. The chef actually filled out a special sheet and my food was delivered separately. I loved that!

Celiac friendly?

Yes

Updated 2 years ago read full review

Celiac

Overall Rating

Review


The chef came out to let me know what was gluten free on the menu. There was a language barrier so unfortunately he was not helpful at all. I was worried about what I was going to eat as the chef was not able to tell me. He was only able to say there is a separate fryer. I asked if the burgers were gluten free after reading reviews on this app, he was able to say yes. Not very reassuring. Food was good, I got a burger, had GF bun and came with steak fries.

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Server was great. Food was better than expected. No issues and I am super sensitive.

Celiac friendly?

Yes

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Chef came out to discuss options and took great care to ensure meal was safe.

Updated 2 years ago read full review

Celiac

Overall Rating

Review


staff got order wrong and advertised more gf options then there were.

Updated 3 years ago read full review

Celiac

Overall Rating

Review


We wanted burgers so we did not go here to get a large selection. Chef came out to talk to us and we had cheeseburgers with GF bun and potato wedges. The food was good. My daughter also celiac enjoyed her chocolate milk shake.

Celiac friendly?

Yes

Updated 3 years ago read full review

Celiac

Overall Rating

Review


There are much better options in Disney Springs for GF food. Although the chef came out and talked to me about the food there were still very little options for me. They do not have a GF menu or allergy list. The (bunless) burger and potato wedges I had to choose were decent but the quality and preparation were not worth the $22.00 it cost. I do not understand how the place received certified gluten free when they had no bread products I could have. I would say they are Celiac friendly only because I did not get sick. There were no indications that any precautions were taken.

Celiac friendly?

No

Updated 3 years ago read full review

Celiac

Overall Rating

Review


The waitress wasn’t that knowledgeable on what foods contained gluten and didn’t ask if I wanted to speak to a chef. Eventually I spoke with a chef and all I could really get was a salad, no bad reaction, but overall not the best experience

Updated 3 years ago read full review

Celiac

Overall Rating

Review


I came with a school trip that had a set menu. All I could order was a salad with chicken,ok fine. Chicken was undercooked and tasteless. Everyone else at my table had the same issue. Other people’s Cesar salads had almost no dressing on it and chicken undercooked as well. All in all wouldn’t recommend at all! Everyone agreed that the food sucked

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Chef came out and talked to us. I'm super sensitive and didn't get sick!

Updated 3 years ago read full review

Celiac

Overall Rating

Review


They were the most amazing experience I have had since being diagnosed. Chef automatically comes to table with any allergy. I told him I was celiac and vegetarian. There was only one item that fit the bill. He said “do you mind if I make you something special. I said sure. Had the most amazing off the menu meal. Highly recommend!!

Celiac friendly?

Yes

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Great burger, very accommodating and knowledgeable staff.

Updated 3 years ago read full review

Overall Rating

Review


Absolutely wonderful. We were able to order the Turkey Sandwich subbing for a gluten free bun and no cheese. The chef made a separate batch of steak fries for us, and the portion size was very large. I have a feeling many items can be customized and the kitchen staff was very knowledgeable.

Celiac friendly?

Yes

Updated 3 years ago read full review

Not celiac

Overall Rating

Review


It is extremely hard for me to find places that are accommodating to both gluten and dairy free. First off, they let me and my boyfriend sit in the "honeymoon seats" which were absolutely amazing. The chef came out and made adjustments to help my needs. Was super friendly and didn't act like I was a bother. Food took a little long but what can you expect from such a busy place. Loved having such a great seat enjoying my dinner watching the big screen. Waitress was super nice. Great staff overall. Highly recommend !

Celiac friendly?

Yes

Updated 3 years ago read full review

Celiac

Overall Rating

Review


We used to love coming here before the remodel. Now not only are the prices higher (which most of us could overlook as long as it doesn't make us sick), but the menu has changed dramatically. They had the chef come out as always to go over options, but all he said was "we have gluten free buns." I asked about their yummy pizza they used to have and the said they no longer serve it. I asked what apps were gf and he said "nachos". I inquired if the potato wedges could be and he said "oh, yeah we could do that." "How about the cheese dip and cheese?" "Yes, that too." So....more than just nachos? We didn't feel like sandwiches so ordered the salmon. (Which to be fair, along with the potato wedge appetizer, was delicious.) BUT my son and I both got sick when we got back to the resort. AND we always take enzymes, so we must have gotten substantially glutened. Stinks, because we always loved this place. Sometimes change isn't good.

Celiac friendly?

No

Updated 4 years ago read full review

Celiac

Overall Rating

Review


When I told the waiter I was GF and DF, he went and got the chef. I figured a burger and fries would be simple and he said he would make me my own steak fries and bake them! Everything was great - food, service, and more.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


A chef came out to answer any questions I had. He also made sure I knew he would check my dishes and sign off on them. Finally some food!

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Very good at accommodating celiacs....awesome gf brownie dessert.... would definitely return

Updated 6 years ago read full review

Celiac

Overall Rating

Review


No gf menu but the chef discusses your options and is very accommodating. No cross contamination and would visit again for sure. Highly recommend.

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Very knowledgeable and friendly

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


The staff were all very accommodating. The chef visits your table to discuss GF options.

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Excellent gluten free good / knowledge.

Celiac friendly?

Yes

Updated 8 years ago read full review

Not celiac

Overall Rating

Review


Excellent choice for gluten free. The chef comes out to go over the menu with you and they are willing to make things gluten free. They're the potato skin app gluten free and had delicious gluten free pizza for my son. They even had gluten free desserts and the best part was they charged normal prices, not double like you find in most places.

Updated 8 years ago read full review

Reviews of this Chain

Overall Rating

Review


Enjoyed a lettuce-wrapped 1/2 lb. cheeseburger. It was delicious! Fries are cooked in a shared fryer so I was offered another side - I chose the green bean medley which was a large serving of fresh mixed veggies cooked just right. Mashed potatoes are also GF. Fresh brewed iced tea and a scoop of ice cream rounded out the meal after a long day of walking. It’s a small restaurant but has some interesting memorabilia to enjoy. Service was great too.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Offers outdoor seating

Overall Rating

Review


They are super nice I am here for a school trip and they asked if anyone had any allergies or any food sensitivities and they were really good about handling my gf request since I am allergic to gluten

Overall Rating

Review


Thank god for Planet Hollywood in Disneyland Paris. If you are celiac it may save your vacation like it saved ours. Disneyland Paris as a whole (hotels, Village, parks) would need to improve just to be considered bad for celiac allergy. Planet Hollywood is the one bright spot. Ended up eating at Planet Hollywood every day while at Disneyland Paris and they had plenty of options.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Took a chance knowing they didn’t have a gluten free menu, or even items listed as such on their menu. That said, our waitress was very helpful and listed items that she knew were bad (breakfast potatoes were dusted with flour) and the manager told the kitchen of our restrictions. I ordered the huevos rancheros with a side of fresh fruit.Food was good, BUT I got sick a few hours later so despite their friendliness and caution, I was glutened.So I’d say they are unsafe for Celiac, but they get two stars for trying.

Celiac friendly?

No

Celiac

Overall Rating

Review


The only option they have is hamburger, they don’t have dedícate space, and no fryer. I eat and was ok. But it’s not true they are certificate!

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