Poutineville

11 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Beer, Fries, Poutine
Safety Rating
11 ratings

As rated by the community

735 Rue Saint-Joseph Est
Ville de Québec, QC G1K 3C6, Canada
From the owner

Enjoy safe dining with our gluten-free poutines and a variety of GF options at Poutineville!

On safety—Dedicated Gluten-Free Fryer: We have a separate fryer exclusively used for gluten-free items, preventing any cross-contact with gluten-containing foods. Comprehensive Ingredient List: Our restaurant maintains a detailed list of all ingredients used in our dishes, clearly indicating which are gluten-free. This list is readily available to all staff members. Staff Training: Our kitchen staff undergoes rigorous training in gluten-free food preparation. They are well-versed in safe handling practices and the importance of preventing cross-contact. Dedicated Cooking Equipment: We utilize dedicated cooking equipment for our gluten-free dishes. Open Communication: We encourage our guests to inform their server about any gluten sensitivities or allergies.

Collections
In 2 Public Collections

Most Recent Reviews


Celiac

Overall Rating

Review


2024-04-28 It seems they have improved their gf offer. Ask for the allergen list and you will see all the many ingredients that are safe, may contain gluten, and not ok. Seeing that bacon may contain gluten proves me that they are aware of gluten.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 week ago read full review

Overall Rating

Review


Lovely place, staff took my concerns seriously and would not say yes to every request, just as it should be. Only the ingredients that could be verified GF THAT DAY were communicated as safe whichz while not perfect is absolutely wonderful in my eyes.

Classic poutine with chicken was a great indulgence after a long day sledding.

I'd go back whenever I find myself in Quebec again

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good vegetarian options
Updated 4 months ago read full review

Symptomatic Celiac

Overall Rating

Review


Had very delicious classic poutine and chocolate cake. They were very knowledgeable on what is the safest and specially grabbed a slice of cake straight from the box to insure no cross contamination. It was delicious and I had no reaction and I am very sensitive (celiac)!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 7 months ago read full review

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Beer
  • Fries
  • Gluten-Free Menu
  • Poutine

Categories

  • Dairy-Free Friendly
  • Dinner
  • Kid Friendly
  • Lunch
  • Outdoor Seating
  • Restaurant
  • Takeout
  • Vegan Friendly
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

From the owner


At Poutineville, we take pride in catering to the diverse needs of our guests, including those with gluten sensitivities and celiac disease. We understand the importance of safe dining options and have implemented a variety of measures to ensure a safe and enjoyable experience for everyone.

Our poutines are a highlight on our menu, and we guarantee their safety by cooking the fries in dedicated gluten-free fryers, eliminating any risk of cross-contact with gluten-containing items. Guests can also indulge in our unique create-your-own poutine experience, with a wide selection of gluten-free ingredients available. We take extra precautions by cooking these ingredients in a dedicated skillet, ensuring no cross-contact occurs.

In addition to our poutine options, we offer a variety of gluten-free beers, providing our guests with safe and delicious beverage choices. Our dessert menu also features gluten-free options, all of which are prepared with care to prevent cross-contact.

Our salads are made fresh to order, and we offer a range of gluten-free dressings. We encourage our guests to inform their server of their gluten sensitivity, allowing us to take additional precautions in the preparation of their meal.

We are committed to transparency and open communication, and our staff is always ready to answer questions and provide information about our gluten-free options.

By choosing Poutineville, our guests can trust that they are in safe hands. We strive to provide a wide variety of gluten-free options, all prepared with the utmost care and attention to detail, ensuring a safe and delightful dining experience.

Photos


Gluten-Free at Poutineville
Gluten-Free at Poutineville
Gluten-Free at Poutineville
Gluten-Free at Poutineville
Gluten-Free at Poutineville
La poutine du mari avec extra-fromage
Gluten-Free Poutine at Poutineville
This was their signature poutine subbing in the regular gravy which is GF (the wine gravy is not).  It was amazing!
Add a photo View all photos

More Reviews


Overall Rating

Review


I felt very safe! They have a separate menu and waiter reassured me fries are fried in a separate fryer. Delicieux!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 8 months ago read full review

Overall Rating

Review


Super bonnes poutines, plusieurs options sans gluten et un dessert disponible!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers outdoor seating
Updated 10 months ago read full review

Celiac

Overall Rating

Review


The staff were lovely…our waiter was very clear about GF options…classic poutine was yummy!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Overall Rating

Review


I didn’t find the servers to be all that knowledgeable about which items were gluten free. They handed us a laminated chart that marked the food allergens but it was all in French so we couldn’t read it. Poutine was just ok. The cheese curds were completely cold and a little rubbery. Servers were very sweet though.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 1 year ago read full review

Overall Rating

Review


Waiter was extremely knowledgeable about gf options on the menu and checked with kitchen for the substitutions i asked for (bacon on my poutine). Food was great! First time having poutine. Regular gravy is gluten free, the wine gravy is not.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


First trip to Quebec so had to try poutine. Read this was a great place to get good GF and it didn't disappoint. Staff was VERY kind, patient and knowledgeable. Told them about my celiac. They knew which options weren't GF, and when unsure, they checked. Felt so safe we went 3x in 3 days. Not to mention it was awesome!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Menu is clearly marked with information about which gravy was gluten free. Service was extremely slow even though restaurant was not busy and waiter mixed up dairy free and gluten free but based on reviews here and information on the menu we trusted it was safe and my celiac daughter didn’t have any issues after eating here.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 1 year ago read full review

Symptomatic Celiac

Overall Rating

Review


The poutine was good but they put dairy free cheese in... maybe you have to request to NOT have that. Service was verrry slow. But the food was good and many gluten-free options. I would return.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegan options
  • Offers outdoor seating
Updated 1 year ago read full review

Celiac

Overall Rating

Review


Comme nous étions à Québec, mon mari tenait mordicus à manger de la poutine. Nous sommes donc allés chez Poutineville en nous basant sur les reviews vus ici. C'est endroit est non seulement très coeliaque friendly, mais il est aussi très accommodant pour plusieurs autres restrictions alimentaires. Le personnel connaît bien le menu et ils nous ont remis une carte détaillant les principaux allergènes présents dans leurs ingrédients. Comme la leur sauce à poutine est sans gluten et que les frites sont préparées dans une friteuse à part, les coeliaques y trouvent leur compte. Personnellement, je les ai trouvé un peu chiches avec le fromage sqweek-sqweek, mais mon sous-marin était vraiment super.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Overall Rating

Review


Poutine was amazing. Hard to find places that have gluten free gravy. Lots of cheese and gravy on poutine Excellent. Will be back for sure

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
Updated 3 years ago read full review

Symptomatic Celiac

Overall Rating

Updated 3 years ago read full review

Celiac

Overall Rating

Review


The informations are clear and i really enjoy the food

Updated 4 years ago read full review

Celiac

Overall Rating

Review


The wait staff were good and accommodating to our two teenage sons with Celiac. And they explained things very carefully. BUT - after eating here, one of my sons got a Celiac attack. My guess is that there is cross contamination happening with the fries. Could be as simple as using the same utensils to serve various items. But I would not go here if I had Celiac.

Celiac friendly?

No

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Poutine was great. Staff knew which gravies and toppings were safe. I felt comfortable eating there and did not get sick. Also great to be able to eat safe fries

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


My first ever poutine and it was delicious with no reaction! (I have a wheat allergy, not Celiac - my daughter has Celiac but she wasn't with us). Our waiter was super friendly and accommodating and even helped us with our French!

Updated 4 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Poutine is gluten free with a separate fryer so celiacs can have them. They have a menu in French that has all the gluten free options and what isn’t. Great food.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


Build your own gf poutine!

Seperate deep fryer

Miammmmmm

Updated 5 years ago read full review

Overall Rating

Updated 6 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Their fries aren't coated with flour but their staff said that they cook other flour coated food (e.g., chicken tenders) in the same oil; so fries are cross-contaminated. Not Celiac safe.

Celiac friendly?

No

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Great food and my first time having poutine in Canada. As of April 2017 they have a dedicated frier for GF and I did not get sick at all and felt great afterwards. But always check with the wait staff to confirm. Highly recommended!!

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 6 years ago read full review

Gluten Sensitive

Overall Rating

Review


So so good!! Don't know about frier, but gf gravies were indicated on the menu. Better than I expected, and I thought it would be good. 😃

Updated 6 years ago read full review

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