2024-04-28 It seems they have improved their gf offer. Ask for the allergen list and you will see all the many ingredients that are safe, may contain gluten, and not ok. Seeing that bacon may contain gluten proves me that they are aware of gluten.
— Very
— Most/All
— Excellent
Lovely place, staff took my concerns seriously and would not say yes to every request, just as it should be. Only the ingredients that could be verified GF THAT DAY were communicated as safe whichz while not perfect is absolutely wonderful in my eyes.
Classic poutine with chicken was a great indulgence after a long day sledding.
I'd go back whenever I find myself in Quebec again
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Had very delicious classic poutine and chocolate cake. They were very knowledgeable on what is the safest and specially grabbed a slice of cake straight from the box to insure no cross contamination. It was delicious and I had no reaction and I am very sensitive (celiac)!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
At Poutineville, we take pride in catering to the diverse needs of our guests, including those with gluten sensitivities and celiac disease. We understand the importance of safe dining options and have implemented a variety of measures to ensure a safe and enjoyable experience for everyone.
Our poutines are a highlight on our menu, and we guarantee their safety by cooking the fries in dedicated gluten-free fryers, eliminating any risk of cross-contact with gluten-containing items. Guests can also indulge in our unique create-your-own poutine experience, with a wide selection of gluten-free ingredients available. We take extra precautions by cooking these ingredients in a dedicated skillet, ensuring no cross-contact occurs.
In addition to our poutine options, we offer a variety of gluten-free beers, providing our guests with safe and delicious beverage choices. Our dessert menu also features gluten-free options, all of which are prepared with care to prevent cross-contact.
Our salads are made fresh to order, and we offer a range of gluten-free dressings. We encourage our guests to inform their server of their gluten sensitivity, allowing us to take additional precautions in the preparation of their meal.
We are committed to transparency and open communication, and our staff is always ready to answer questions and provide information about our gluten-free options.
By choosing Poutineville, our guests can trust that they are in safe hands. We strive to provide a wide variety of gluten-free options, all prepared with the utmost care and attention to detail, ensuring a safe and delightful dining experience.
I felt very safe! They have a separate menu and waiter reassured me fries are fried in a separate fryer. Delicieux!
— Very
— Most/All
— Excellent
Super bonnes poutines, plusieurs options sans gluten et un dessert disponible!
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
The staff were lovely…our waiter was very clear about GF options…classic poutine was yummy!
— Very
— Some
— Good
I didn’t find the servers to be all that knowledgeable about which items were gluten free. They handed us a laminated chart that marked the food allergens but it was all in French so we couldn’t read it. Poutine was just ok. The cheese curds were completely cold and a little rubbery. Servers were very sweet though.
— Not very
— Gluten-free items are marked on the main menu
— Not Much
— Average
Waiter was extremely knowledgeable about gf options on the menu and checked with kitchen for the substitutions i asked for (bacon on my poutine). Food was great! First time having poutine. Regular gravy is gluten free, the wine gravy is not.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
First trip to Quebec so had to try poutine. Read this was a great place to get good GF and it didn't disappoint. Staff was VERY kind, patient and knowledgeable. Told them about my celiac. They knew which options weren't GF, and when unsure, they checked. Felt so safe we went 3x in 3 days. Not to mention it was awesome!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Menu is clearly marked with information about which gravy was gluten free. Service was extremely slow even though restaurant was not busy and waiter mixed up dairy free and gluten free but based on reviews here and information on the menu we trusted it was safe and my celiac daughter didn’t have any issues after eating here.
— Very
— Gluten-free items are marked on the main menu
— Some
— Average
The poutine was good but they put dairy free cheese in... maybe you have to request to NOT have that. Service was verrry slow. But the food was good and many gluten-free options. I would return.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Below Average
Comme nous étions à Québec, mon mari tenait mordicus à manger de la poutine. Nous sommes donc allés chez Poutineville en nous basant sur les reviews vus ici. C'est endroit est non seulement très coeliaque friendly, mais il est aussi très accommodant pour plusieurs autres restrictions alimentaires. Le personnel connaît bien le menu et ils nous ont remis une carte détaillant les principaux allergènes présents dans leurs ingrédients. Comme la leur sauce à poutine est sans gluten et que les frites sont préparées dans une friteuse à part, les coeliaques y trouvent leur compte. Personnellement, je les ai trouvé un peu chiches avec le fromage sqweek-sqweek, mais mon sous-marin était vraiment super.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Poutine was amazing. Hard to find places that have gluten free gravy. Lots of cheese and gravy on poutine Excellent. Will be back for sure
— Gluten-free items are marked on the main menu
— Some
— Excellent
The informations are clear and i really enjoy the food
The wait staff were good and accommodating to our two teenage sons with Celiac. And they explained things very carefully. BUT - after eating here, one of my sons got a Celiac attack. My guess is that there is cross contamination happening with the fries. Could be as simple as using the same utensils to serve various items. But I would not go here if I had Celiac.
No
Poutine was great. Staff knew which gravies and toppings were safe. I felt comfortable eating there and did not get sick. Also great to be able to eat safe fries
Yes
My first ever poutine and it was delicious with no reaction! (I have a wheat allergy, not Celiac - my daughter has Celiac but she wasn't with us). Our waiter was super friendly and accommodating and even helped us with our French!
Yes
Poutine is gluten free with a separate fryer so celiacs can have them. They have a menu in French that has all the gluten free options and what isn’t. Great food.
Yes
Build your own gf poutine!
Seperate deep fryer
Miammmmmm
Yes
Their fries aren't coated with flour but their staff said that they cook other flour coated food (e.g., chicken tenders) in the same oil; so fries are cross-contaminated. Not Celiac safe.
No
Great food and my first time having poutine in Canada. As of April 2017 they have a dedicated frier for GF and I did not get sick at all and felt great afterwards. But always check with the wait staff to confirm. Highly recommended!!
Yes
Yes
So so good!! Don't know about frier, but gf gravies were indicated on the menu. Better than I expected, and I thought it would be good. 😃