Staff are all well trained on food allergies and really went out of their way to accommodate me and my diet (coeliac and lactose intolerant). I had dinner and breakfast - there was a separate gluten free menu for dinner and I made a separate order with the manager for a cooked breakfast. Both times they gave me the full allergen menu to look through and they checked for “may contain” on all their ingredients too. Honestly one of the best experiences I’ve had and I’d recommend this hotel to anyone travelling from Heathrow.
— Very
— Separate gluten-free menu
— Most/All
— Excellent