QDOBA Mexican Eats

4 recent ratings
$ • Quick Service Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Rice Bowls

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
4 ratings

As rated by the community

1745 Eglin St Suite 550
Rapid City, SD 57701

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


I always have a good experience at Qdoba. The staff will immediately wash hands and change gloves the moment you say "celiac." Everything is kept clean and organized. The only disappointment at this location is that they don't have impossible meat. Everything else is great!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
Updated 11 months ago read full review

Overall Rating

Review


Staff patient and accommodating, happy to change gloves for bowl. Disappointing chips are no go.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 12 months ago read full review

Overall Rating

Review


First time every, staff was very friendly and helpful. They changed their gloves without me asking and shared what was gluten free. I had a burrito bowl. Only disappointment was that the chips were not gluten free.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Rice Bowls

Categories

  • Brunch
  • Dairy-Free Friendly
  • Dinner
  • Kid Friendly
  • Lunch
  • Quick Service Restaurant
  • Takeout
  • Tex-Mex

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More Reviews


Celiac

Overall Rating

Review


This is one of the best Qdoba’s. They do a lot of business and the food is always freshly cooked. You build your meal as you go through the line.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Today, we had the best experience at any Qdoba! It was in Rapid City, SD and I asked the gentleman if he could change his gloves because my daughter has celiac! He not only changed his gloves, but made everyone else change their gloves and then packaged up hers separately! He was so amazing and when we told him “Thank you” for the last time he replies “no worries, I know it’s more than just an intolerance and don’t want her to get sick”!

Again, when we asked if he could change his gloves because of celiac, he was amazing!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 years ago read full review

Overall Rating

Review


Told the girl I was gf, she immediately took off her gloves, washed her hands and put on new gloves. The cashier was knowledgable in what I could/could not have. No tortilla, no chips and no spicy sauce. I was able to get a rice bowl with chicken and queso. Not much I could not eat. No reaction. Very good experience.

Updated 4 years ago read full review

Celiac

Overall Rating

Review


The staff will prepare your food using fresh ingredients from new bins. Some staff will try to argue and say they are all trained to not touch the spoon to the tortillas. That may be true but I have seen them do cross contamination that way and with touching using their hands. One manager in particular will argue with you. It sucks but I love me a burrito bowl lol just stand your ground if you are celiac. Calling ahead is best because I have gone in before and waited in a very long line, only to get to the front and be told (by that same manager who always argues) that they would need to serve the other customers first. I ended up leaving. UPDATE: Just tried to come back here and was explaining how I needed the ingredients out of fresh bins because even the utensil touching the tortilla would make me sick. He then proceeded to throw every utensil from the bins to the side and throw in new ones and then asked what I wanted. I will never come back to this location, it was unprofessional and rude

Celiac friendly?

No

Updated 4 years ago read full review

Celiac

Overall Rating

Review


As long as you make your requests known for them to follow their gluten-free procedures my daughter, who has celiac, has never had an issue.

Celiac friendly?

Yes

Updated 5 years ago read full review

Reviews of this Chain

Overall Rating

Review


Expensive for what it is (but considering it’s in an airport that makes sense) - their website has a comprehensive allergen guide and I used that to order via a tablet and watched them assemble my order in line of sight

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for dairy-free

Overall Rating

Review


walked in and instantly turned around - zero care. saw someone touch a tortilla and then reach their hand into the cheese multiple times. this was after letting a person reach their whole phone over the glass counter to show an order. i was hoping to be able to just ask for a glove change and be able to eat here but nope - not safe.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Symptomatic Celiac

Overall Rating

Review


I went and asked the staff to change their gloves because of a gluten allergy. They happily complied. They were not knowledgeable about gluten, but there is an allergen key online that I used to indicate if items were safe. I will note that gluten and wheat are on the opposite ends of the key so make sure to look at both. They do use just their gloves hands to grab lettuce and cheese toppings, so if you are extremely sensitive this isn't the safest place. I did not get sick from eating here though.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Good for tree-nut free
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
Symptomatic Celiac

Overall Rating

Review


I advised I had a gluten allergy. Asked if I want the "sheet" (menu showing gluten free). I said I had it pulled up on my phone. Then he grabbed a bowl asked what I wanted. Ask they change their gloves due to the allergy. He did & continued to grab the same bowl that had already been "glutened". I went ahead & just left at this point because I could tell he was not informed & there was zero safety used when handling gluten allergies

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Symptomatic Celiac

Overall Rating

Review


Easy and safe! Got a rice bowl with chicken and veggies. Felt fine after eating.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info