I've never had a problem here even though I always have chips and queso and the chips may be fried in common oil. But do not ask for shredded cheese or lettuce, as they grab it with their hands and therefore it's always contaminated. Not sure if they will take it from a fresh container and new gloves if you ask them (like Chipotle will). They are not as knowledgeable or careful as Chipotle is, but Qdoba's queso is WAY better.
Yes
The staff was clueless. After walking them through how to make a corn quesadilla for my toddler with Celiac, they told me that they dust their cheese in flour so it doesn't stick together, and is that a problem?
The bowls I've gotten have been very tasty. The staff well versed in the menu and gf options! No issues in any visits.
Staff was very knowledgable of what was and wasn't gluten free, I have celiac disease so I am a bit more careful, they have corn tortillas for tacos but they are fries in same area as flour ones and only 2 sauces have gluten but if you get a naked bowl or salad there are a lot of choices. I had a great experience with the gal that did our order and would definitely go back again.
Yes
Pretty solid- like chipotle but with free guac. They changed their gloves as soon as I said I have Celiac so I didn't even have to ask :)
— Very
— Separate gluten-free menu
— Most/All
— Excellent
So good and so many choices. Lots of protein and topping choices for burrito bowls and quick friendly service
— Somewhat
— Some
— Excellent
Enjoyed a delicious and safe bowl! The staff changed their gloves, and I used the online ingredients to know what was safe - Guac and queso were so good and portions were a good size!
— Very
— Most/All
— Excellent
I stopped here before my flight and felt safe. I asked what items had gluten and they confirmed only the tortillas, chips, and brownies. I made a bowl and they grabbed fresh rice for me to help avoid cross contamination.
— Very
— Most/All
— Excellent
I mentioned I was gluten free, the gal helping me asked if I would like her to change her gloves. I said yes please. She also grabbed multiple little cups to scoop the items I selected for my bowl. They told me the seasonings on the meat selections were gluten free but the chips and tortillas were not cause they were fried in the same oil as other things. They were very understanding and helpful. And the gal even put the little cups in a different area for each item that hadn’t had anything scooped out of it so I would be safer to avoid cross contamination. Happy with their knowledge.
— Somewhat
— Some
— Excellent