It's been hit and miss for us at Red Robin with quality and service. Sometimes great service and food exactly as ordered. Other times burgers have been both over/under cooked and we've had awful long wait times for service.
If there were other options within the mall area for movie nights I would rarely, if ever, eat here.
I've only had symptoms once. That being said, the buns sit like a brick in my stomach for some uncomfortable reason - this is not a gluten symptom for me though.