Review of Red Robin

1440 Mexico Loop Rd E, O'Fallon, MO 63366

Overall Rating

Review


I called and spoke with a manager before we visited this location. They assured me they serve “100’s of celiac customers and have never had a problem.” They have a dedicated fryer and a dedicated prep location. When we arrived I told the waitress we needed our meals to be gluten free and she assured me that would be no problem. When my meal arrived it had the gluten free purple marker and it all looked ok. After I had eaten my burger and quite a few of my fries, I noticed an onion ring under the fries. I alerted the waitress, who called the manager over. The manager apologized and took my meal off the bill...but that doesn’t cover the extreme amount of pain I’m in right now. I get so frustrated that people don’t understand how severe the reaction can be to eating gluten.

Celiac friendly?

No

Updated 4 years ago

Celiac