Romano's Macaroni Grill

Never eating here again. Their service is ridiculously slow. We tell them we're gluten-free, and we get a starter of bread, regular pasta in our dishes (NOT cooked correctly, and extremely raw EVERY time), and constant offers of alcoholic drinks and desserts. If you don't order alcohol, you never see your waiter again. They can't cook gf noodles to save their lives. They always come out practically raw, and if you ask to have them redone, I have had THREE separate waiters give me the "Are you kidding?!" look and huff - only one redid the noodles. The other two told me they couldn't. My husband has gotten sick EVERY time we've eaten here. I have a small reaction to gluten (mostly I eat in solidarity for my husband, but I do have a reaction), but I have a huge allergy to peppers - capsacin. Whatever makes peppers (and Icy Hot) hot, I'm allergic to it. I ordered something, hold the peppers. What do I get? Massive amounts of peppers. I asked them to redo it, and get a second order of peppers. I asked them to redo it, and was told I would have to pay for all three orders. We got up and walked out without paying for anything. It was ridiculous. NEVER eating here again.

Our waitress was super knowledgeable about which dishes were gluten free or not. She was recommending me some dishes and even said they had gluten free penne! So I got gf penne with their pesto and roasted chicken. It was delicious but about 1-2 hours after, I felt sick. Bloated, congested and nauseous. I had no appetite for about 10 hours, which is very unlikely because I’m a snacker. It could’ve been cross contamination but I’m not sure because I didn’t ask. It’s also kind of hard to eat at places like this where mostly all of their dishes contain gluten (besides their fish/steak) :/ but overall customer service was great but I wouldn’t recommend to eat here if you’re in the mood for pasta.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

The food was great, the staff was knowledgeable about what food was gluten free (all penne). They were very accommodating. The gluten free pasta serving size is 1/4 the size of the normal pasta serving size for the same price.

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Food comes out flagged or marked gluten-free

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner

Unfortunately they were out of gluten free pasta and other options are very limited especially for a picky eater who just wanted Mac and cheese.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

Currently they do not have GF pasta options. However staff were knowledgeable about GF & cross contamination. The caesar salad w/out croutons, with chicken or shrimp is very good. Grilled salmon with side of spinach instead or orzo a good option as well. The service was excellent.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

As of 7/21/22, they did not have gluten free pasta as an option. Although the macaroni grill website appears to show gluten free pasta available, this location said they didn’t have any and offered no explanation.

How would you rate the taste and quality of the gluten-free food you tried?

— Average