Review of Roots Cafe

197 N Main St, Naples, NY 14512

Overall Rating

Review


We arrived at 2:00, seated at 2:20. Told twice that “the kitchen is not gluten free - they’ll just give you a menu item minus the bun”. Food arrived at 3:40. Burger was a sad, small, oddly burned patty (ordered cooked medium). Celiac son got sick the next day. Poor service, NOT celiac friendly. We gave it the benefit of the doubt based on FMGF prior customers.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Other


Other Characteristics
  • Good for breakfast/brunch
  • Offers outdoor seating
Updated 2 years ago

Celiac