Review of Roux Cajun Eatery

10 Wilcox St, Simsbury, CT 06070

Overall Rating

Review


Gluten free safety wise, we didn’t get sick (celiac) and they seemed to know their stuff. However, service wise it was terrible.

We went on a Sunday at 12, there weren’t many people there, and it took over 20 mins for us to get our order taken. Appetizers (fried pickles and blackened gator) were great, but went downhill from there. All of our entrees were cold (not even slightly warm), my daughters pasta was severely undercooked, and the jambalaya was 99% rice. Also nobody ever checked on us throughout the meal to see if we needed anything.

While they took the pasta off our bill, it was still a very bad experience, and we will not return. Even if the service/kitchen issues were resolved, the food wasn’t good enough to return.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 1 year ago

Celiac