Rubio's
$ • Fast Food Restaurant
Most Recent Reviews
I ate the rice here, which other reviews say is contaminated, and felt fine until 26 hours later (celiac). Unclear if I got sick from this or something else.
NOT CELIAC FRIENDLY - SAFETY ISSUES
It's 11:10 of Saturday November 23, 2019. I just finished a long conversation with the customer service representative of Rubio's and they confirmed that they don't provide any gluten free finished dishes.
Cross contamination can't be avoided caused the way they manage food and cook food. In particular: RICE is FRIED in the same FRIER of the battered fish. It is absolutely a dangerous process as it contaminate a food that is gluten free and ADD gluten to it.
Don't trust managers that will confirm you they will do the best do avoid cross contamination, it is beyond what really they can do.
NOT CELIAC FRIENDLY
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Reviews of this Chain
Every time I come here I like it less. It used to have solid food, solid service, and the california bowls with chicken were gluten free. Today my girlfriend got cross contaminated by it and had a bad stomach ache. The service has dropped off and food quality isnt very good anymore either. The food is about 1/2 as good as the one in Sautee and the workers there usually are all friendly and smiles with eachother and barely acknowledge/monotone when they talk to you.
Not safe for celiacs
Poor quality
Poor service
NOT SAFE! Avoid this place. They have no idea what is gluten. They fry their rice on the same frier with battered fish.
Never had any issues with corn or keto tacos or bowls as long as you stat away from anything fried.
Their tacos are made on corn tortillas and are extremely delicious. BUT I don’t think their chips are!!! I got very sick after eating here of lunch one day so be careful!
Other than that the tacos are absolutely delicious and would eat here again.
We came in and asked if they use a shared fryer for their chips and fries with anything wheat and they said it is shared. We then asked for the gf menu which most have and they couldn’t find it. The shift lead was then telling us everything is cooked with wheat like the chicken and even the rice saying the rice goes in the fryer too which doesn’t even make sense. They just wanted us to leave and wanted no liability. So we had to leave. Don’t waste your time.
