Review of Ruby Slipper Cafe

The unbelievable happened here. I told my server I had celiacs and to leave the biscuits off the omelette plate. The food runner brought it out with biscuits on it and I said “Oh no I’m sorry but I can’t eat that now I have celiacs. I will get very ill if I eat that go ahead and take it back”. The food runner took it back and came right back within 30 seconds! And said, “crazy enough, the kitchen had an extra shrimp omelette and the table it was for doesn’t need it.” She set it down and I looked at the plate and could clearly see the bread crumbs from biscuits. They didn’t even try to switch the plates to hide it! Thank goodness I caught it! HORRIBLE. I said “these are bread crumbs… I’m not eating this, take it back” after touching the bread crumbs with my fingers to confirm. I was so upset that she had just tried to lie to someone who could be severely hurt from such a contamination. My server touched base and I told her everything, she apologized as her parents have celiacs and she said she completely understood. The manager came out and apologized and said they’d bring out a hot fresh one that would be safe. He assured me it wouldn’t be contaminated. Surprisingly I trusted him and it looked okay but it was so disturbing that she did that. I asked for her name but never ended up getting it from anyone. Somehow that got dodged. Huge liability at this place. Beware if you have an allergy.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor