Ruby's Diner

3 ratings
$ • Diner
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Burgers

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

At the airport
18601 Airport Way
Santa Ana, CA 92707

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


I spoke to the kitchen manager about my specific gluten free needs and they still managed to give me a non-gluten free bun. I feel so sick! Stay away from this place!

Updated 6 years ago read full review

Gluten Sensitive

Overall Rating

Review


Grill is shared. Good luck

Celiac friendly?

No

Updated 7 years ago read full review

Overall Rating

Review


Ruby's is in John Wayne Airport and offers GF buns. The wait staff was friendly and offered suggestions on how to customize my meal. Very fresh and yummy.

Updated 8 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Burgers

Categories

  • At the Airport
  • Diner
  • Kid Friendly
  • Lunch

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Reviews of this Chain

Hashimoto's

Overall Rating

Review


Though my server answered all of my questions and suggested options as the fries are not made in a separate fryer, I got sick immediately after eating here from cross contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Overall Rating

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


They’re not knowledgeable about celiac. The waitress said “My daughter used to have celiac and would get bad hives. But she outgrew it”. When asked if the chili was gluten free, she said “No because it has beef and beans”. She clearly did not know what she was talking about

Ended up playing it safe with the chicken Caesar salad which was surprisingly good.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


There is no gluten free menu, and I didn’t ask the servers about gluten free options or cross contamination. But I was able to eat the chili without a reaction, and it was filling and warm.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


They no longer have a gluten free menu and can't guarantee gluten free items.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Other


Other Characteristics
  • Good for kids
  • Good for lunch

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