Review of Ruth's Chris Steak House

6000 Fairview Rd, Charlotte, NC 28210

Overall Rating

Celiac friendly?

No

Review


I’ve made reservations in advance for my husbands birthday. On the reservation, I added that I am celiac, so I would need the gluten free menu and options. According to their menu online, the do have a gluten free menu for celiacs. So I felt comfortable with the reservation . Once there, the server came and dropped the menus, asked what to drink, and he had a note on his hand. I asked him for the celiac menu and asked him what are the gluten free options and he said he hadn’t read the reservation notes yet. He got the water and came back, and no gluten-free menu. I asked again. He came back a third time and asked if we were ready to order and I said, I can’t order if I do t know what the gluten free menu is. So red flags there.We ordered a salad, and I specifically said, no croutons. My salad came with croutons. I’ve spoken to the manager as well, and she assured me no cross contamination would happen.I was concerned with everything after that. I ordered the filet, the mashed potatoes and the brussel sprouts. My husband had the same but he also ordered broccoli.At 3:30 in the morning I started getting sick, I got hives and blotches on my skin everywhere. So never again I will be going back to this place.

Updated 5 months ago

Celiac