I walked up to the pickup window instead of the drive thru so I could chat with a server. The gal I spoke to was so incredibly kind and patient when I said I had celiac and asked a ton of questions. I asked about their setup and all of the gluten items (tortilla and croutons) are assembled in a different section of the kitchen to try and avoid as much cross contact as possible. After talking about cross contact my only concern was the lettuce because they do use their hands for that. Everything else has silverware that is scooped when served, so I asked if they would be willing to pull my lettuce for my salad from the fridge instead on one the line and they were more than accommodating. They were extremely friendly and the gal even said she understood because some of her family is celiac too. I made sure to go when they were not busy and I think that was key as I watched through the window as they took their time and all of them changed their gloves.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent