A lot of cross contamination! Depending on when you go there, depends on the situation. Older shorter woman is decent. There was a younger girl working when I went in last and there was pasta in the lettuce. After requesting new gloves, I saw the pasta in the lettuce and asked if I could get fresh where they have it separately. With her hand she grabbed the pasta and some of the lettuce, threw it out, then with the same glove grabbed lettuce for the salad and stated “what’s the problem.” I had to leave as it wouldn’t be safe to eat. Haven’t returned since.
I called the restaurant before ordering on doordash about getting a salad and what their allergy policy was and they wrote down my name and said they would get everything from separate containers for me. It was so kind and I appreciated it so much. Definitley give this place a try
While the staff was not knowledgeable on Celiac at gluten free, I was able to navigate their menu and find something I could eat. I had the Bentley salad which was essentially a salad with ham, Turkey, tomatoes, egg and bacon so very similar to a Cob salad. Ohare in general is one of the most challenging large airports for gluten free options in my opinion.
I had an excellent experience here! As soon as I indicated that I had Celiac, my order was taken and the server immediately removed her gloves and indicated she would be happy be prepare my salad separately in the back in a dedicated area. Everyone was friendly and accommodating. I had no problems at all and would definitely return!