Review of Salvatore's Old Fashioned Pizzeria

433 Mt Read Blvd, Rochester, NY 14611

Overall Rating

Review


I have been doing business with Salvatore's for the past five years. I have ordered food as much as 10 times a month and sometimes even on a weekly basis. I am beyond upset concerning my most recent interaction with one of the employees at the Mt. Read location. I spoke to an employee and she was very rude and sarcastic on the phone. The employee stated that I needed to have my debit card on me in order to show the driver. The manager got on the phone and I explained to her I have an ID, however I left my purse at home and I have never in the five years or more that I've been a loyal customer been asked to provide my actual credit card. The manager became very rude with me and began to over talk me as I was talking to her. She was very argumentative and kept raising her voice. As a customer I felt very belittled and like I was a child based on the manner in which she was talking to me. I have never dealt with such unprofessional customer service in all of my life time. I will never spend another penny at this establishment and I will encourage my colleagues, friends, and family to do so as well. I hope that this message reaches them, but then again what does it even matter. Based off of their employees behavior it is evident that Salvatore's does not care about their customers and treat their customers like garbage.

Updated 7 years ago