I had to deduct a star because although they have GF buns and pizza crust, the pizza is baked in the conveyer belt style oven, on a shared surface with gluten pizza. The young man at the counter told me the only Celiac safe option, was the roll which is prepared on a safe surface.
*non-celiac consumer here* Today I had the pizza and a pastrami sandwich with Udi’s crust & bun. Pizza was good but very basic (you can get better GF pizzas out there but this would suffice if in a hurry or not other places nearby). The bun though....... so far this is the most like regular bread I have had... I was thinking, are you sure this is GF?! Super delish! They have GF pizza crusts, buns, garlic breadsticks & chips
I’ve been having Schlotzsky’s GF Original Deluxe ever since they started using Udi’s. The first couple of times I would ask if they were sure it was GF before I ate it, because it looked so good. One time, I did take out and I called back to be sure it was GF, again it looked so good, each time the manager assured me my sandwich was GF. She also said they change their gloves and do not cut the GF sandwiches so as not to cross contaminate with the knife. What makes this so good is they toast the cheese on the bun just the same as the original Schlotzsky’s sandwiches, I can’t tell the difference. I have eaten Schlotzsky’s ever since they opened in the Dallas area and before when they were only in Austin. The staff is always friendly and the manager will generally come around to check on the customers. I have also eaten GF Schlotzsky’s at other locations, however this Forney location is the best! They know how to do a Schlotzsky’s Original Deluxe GF right!! Thank You!!!
They had gluten free buns but kind of acted like “You have Celiac so what would you like us to do about it?” I for sure did not feel safe eating there because they really did not seem to care and acted like it was annoying that I was asking about them changing their gloves, etc. Plus they were not knowledgeable about the condiments. When I asked about the Ranch dressing, the response was “I don’t know”.
I ordered from here via door dash. The sandwich was amazing- however I don’t think it was gluten free. It tasted too good to be true- if you have celiac disease, you know what I mean. I have been sick for four days and had to go to urgent care for zofran. If you have celiac disease, I recommend going into the store and asking questions.
I believe the owners of Gilmer and Mount Pleasant opened this Kilgore location. This one also has GF options. I thought it was important to put this on here because I don't see any Kilgore GF options listed at all. Surely there has to be some Celiac or GF people in the Kilgore area. Do your part and help others that live there or may be visiting the area and in need of the information you have. Just like I said in my Gilmer review, I have never spoken to the restaurant about their practices when it comes to preparing the food, so you may want to call and check first if that is something you need to know before eating there. One item I have enjoyed recently is their tomato soup. I give the crackers to someone else, but I can eat it with some GF crackers I buy somewhere else. Schlotzsky's website was revamped this year and they have not responded to e-mail requests as to where you can find their GF information or the 'Allergen Scorecard button.'
So great! Without prompting, staff is trained to keep gf food separate, change gloves, don't use the contaminated knife, etc. Very impressed! The Udi bun was pretty good, though thicker than the standard sourdough bun.
They have a huge UDI gf bun... but the prep area is a mess. They also put my sandwich in a bag with the non GF sandwiches. Be careful. The sand which also had no taste. Had the beef and cheddar which should be called the lettuce and onion with a pinch of beef and a zap of cheese.
I love their food, but I’ve gotten sick here twice. I think it just really depends on who is making your food. Some of them are more knowledgeable than others. I probably won’t eat here again for awhile.
They have gluten free bread and pizza crust. It is Udi’s, so it is very good. Staff seems knowledgeable, but I’ve only ordered at the drive thru. Cracked pepper chips were good too. I’ve only had the sandwiches so I can’t speak for the pizzas here. This is hands-down my new favorite GF fast food place!
Like Scholtzsky's in Gilmer (and maybe all of them now?) they have Gluten Free bread and pizza crust. I thought it was important to add this because some of the other GF options in Mt Pleasant have limited hours. I have never spoken to any management about how they handle GF requests. I've been here a few times and sometimes the employees know and sometimes they don't. The last time I ordered I heard someone in the back sigh loudly when the order was put through for GF. To that I would say - people who have to eat GF don't like that workers have to do extra things for them, at least, I don't. (In most cases we actually pay more for you doing more on top of that, so you are being financially compensated for it.) I would guess most just want to be like everyone else. Unfortunately, we don't have that option and it sucks. I will usually not order GF if I see a place is extra busy and try to avoid busy times. Look at it this way - if you saw an elderly or handicapped person who had trouble walking and you held the door open for them - doesn't that make you feel good? Think of the people dealing with Celiac in that way as well. You are able to provide a unique service for people who have few options. Help them out and you will also feel good about yourself in the process. It's a win-win situation.