Secret Sandwich Society

9 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Popular gluten-free menu items: Salad, Sandwiches, Bread/Buns, Burgers, Dessert
Safety Rating
9 ratings

As rated by the community

501 E Grace St
Richmond, VA 23219

Most Recent Reviews


Celiac
3 months ago

Make sure to ask really good questions and don’t trust the marked menu. We were fortunate that our waiter caught that the French onion dip that comes on the Velvet burger is not gluten free. The au jus mix packet they use in it has wheat. Also if they’re running the gluten free French Dip as a special, they’re using the same au jus mix for that. Fryer is not dedicated, so almost none of the appetizers are actually truly gf. Burger was overcooked. Also they kinda rushed us out at the end, and by the time I realized I hadn’t had the opportunity to order dessert, the waiter was suddenly bringing the check. They’re trying, but overall the food and service were both meh and the GF safety was questionable at best.

Safety
Taste
Variety
GF Menu Items
  • — Burgers, Bread/Buns, Sandwiches, Dessert & more
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Gluten Sensitive
5 months ago

The restaurant has gluten options; however, the fries are not considered GF because they cook them in the same friers as other food items that are not GF. However, you can always give their salad a try, which was good. The place was nice and the food was ok

Safety
Taste
Variety
GF Menu Items
  • — Salad
Other
  • — Vegan options
Symptomatic Celiac
6 months ago

Yummy sandwiches on a GF bun. Tasted great but not the most exciting on a bun - can’t do a lettuce wrap. No dedicated fryer so don’t be misled by the menu saying GF. Pricey but very safe.

Safety
Taste
Variety
GF Menu Items
  • — Bread/Buns, Sandwiches

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

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In 5 Public Collections

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More Reviews


Symptomatic Celiac
7 months ago

I had a great experience here! The staff was very knowledgeable and shared what was Celiac safe and not. Anything fried is not made in a separate fryer (so those GF options aren’t celiac safe), but that is noted clearly on the menu. It was noted on our receipt/order that we were celiac and as a result, everyone in the kitchen knew and we saw that the servers automatically put on gloves for our table. We ordered delicious salads and drinks. Loved it here!

Safety
Taste
Variety
GF Menu Items
  • — Sandwiches, Salad
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Symptomatic Celiac
11 months ago

The staff is knowledgeable and kind, but you have to make the severity of your allergy clear to your server! I am a very sensitive celiac and had no reaction to my burger and salad (no bun). Menu is accommodating of other allergies/vegans. !! Be warned that anything fried is cross contaminated !! Get the pickles or hummus instead :)

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Symptomatic Celiac
1 year ago

The waiter let me know they toast their gluten free bread in the same spot as the regular bread, but the salads are great!

Safety
Taste
Variety
Other
  • — Outdoor seating
  • — Lunch
  • — Dinner
Gluten Intolerant
1 year ago

The food was amazing. The GF bun was fantastic and it didn't fall apart, but it was soft and light. The staff was so kind.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety Features
  • — Staff accommodates
  • — Dedicated fryer
  • — Other dedicated equipment
  • — Knowledgeable staff
Other
  • — Vegetarian options
  • — Vegan options
  • — Healthy options
  • — Outdoor seating
Symptomatic Celiac
1 year ago

GF items identified on the menu. GF bread is available for extra charge. The sandwich was good and bread tasted good but fell apart. Also got hummus appetizer with cucumber - delicious. Wait staff was knowledgeable about options. Do not have dedicated fryer.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety Features
  • — Knowledgeable staff
Other
  • — Lunch
  • — Dinner
Gluten Sensitive
2 years ago

I came here twice over a weekend and it was amazing both times! Knowledgeable wait staff, good service and amazing food! Would definitely recommend.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Celiac
2 years ago

The server was excellent and seemed careful. I substituted a salad for fries because of the shared fryer. The food was excellent but I have been quite sick all day. I have not had this bad of a reaction to anything since I was previously given real bread and was told it was gluten free. I question if they didn't substitute the bread.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Celiac
2 years ago

SO GOOD! It’s a little confusing because they mark all items that don’t contain gluten as GF, but they are very clear that they had a shared fryer. Our server was very helpful, I wasn’t able to get my first choice sandwich, but the second choice was easily made GF. I avoided the fries and chips and had a side salad instead, which I wasn’t super excited about but wound up being surprisingly delicious. I had the Washington on a GF roll and it was phenomenal! Would absolutely go back!

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Other
  • — Good for dairy-free
  • — Lunch
Celiac
2 years ago

The sandwiches here are delicious and so amazing!! They do not have a dedicated gluten free frier so the French fries and wings are not safe. But the chips were! They have yummy gluten free bread that we had with the hummus platter. GF bread for sandwiches too. Our waiter said the kitchen was careful to change gloves and clean surfaces to avoid cross contamination. We actually ate here twice in one weekend we loved it so much!

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety Features
  • — Staff accommodates
  • — Knowledgeable staff
Other
  • — Good for kids
  • — Lunch
  • — Dinner
  • — Takeout
3 years ago

Very conscientious and helpful about the GF items. My vegan burger was served on a very high-quality GF bun and was absolutely delicious. The many sauces and dips are all GF.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Other
  • — Good for dairy-free
Celiac
3 years ago

Absolutely delicious! Had the rose marie on GF bread. Celiac and did not get sick.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
3 years ago

We have eaten here 4 times (3 times in one weekend one time) and never had any adverse celiac reactions; one kid is super sensitive. My kids love the burgers AND fries and the sandwiches I’ve had are delicious. I believe they might now have a dedicated fryer for the fries but do t remember. Due to covid, we’ve done to-go ordering and they are great with their take-out and precautions if dining in. I did call in our order vs online to make sure that one kid burger was GF. We will be getting more SSS with a trip to Richmond this weekend and all future visits.

Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Other
  • — Online ordering
  • — Lunch
  • — Takeout
Celiac
6 years ago

The staff is pleasant; can’t have fried eggplant, veggie burger, or fries/chips but can do sandwiches with gluten free bread and side salads. Good food and felt safe eating it

Safety
Celiac
7 years ago

The staff were very knowledgeable. No dedicated fryer but they did give me a salad instead of french fries. Gluten-free bread for sandwiches and buns toasted separately. Delicious food!

Safety

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