Settore 20

1 rating
$$ • Restaurant
Reported NOT to have a gluten-free menu
Via Aretina
194, 52043 Castiglion Fiorentino AR, Italy

Most Recent Reviews


Celiac

Overall Rating

Review


Horrible and nightmarish outcome.

When visiting the place we were greeted and served by one of the owners. We informed them my 7 year old son had Celiac and that I had the allergy. The owner cut us off saying he understood and that they did gluten free and not to worry everything would be fine. We even used the Italian phrase, “senza glutine,” which means without gluten or gluten free.

The food was delivered and my son’s pizza looked amazing. My hamburger and my sons cheese pizza looked good. Gluten free tastes different in Italy and can also look different from the way it does in the USA. My son who also has autism, proceeded to gobble up the pizza. We had to stop him after he ate half of it. He was eating, so that was a win (picky eater). My burger was delicious.

We remarked as a family that the pizza looked good and also surprisingly thick, it was about 1/4 to 1/2 inch thick. The pizza was about 12-14 inches long and about 9 inches wide.

We asked for boxes and reminded the owner that they needed to be separate and he said of course and indicated that he understood why.

We returned home and my son started getting sleepier and sleepier.

He then went to the bathroom stating that he felt dizzy and had a headache.

My son proceeded to vomit a total of 10-14 times and have 5-10 bowel movements in the span of an hour. It was uncontrollable. We have never experienced this level of being glutened in the 5 years since he was diagnosed. We immediately contacted his GI specialist in the states who said to give anti-nausea medicine as needed and to drink lots of water. There’s nothing you can really do in these situations besides monitor hydration after all.

He’s on the mend. It’s day 2 but we know a lot has happened to his system. The owner seemed confident, so maybe someone in the kitchen messed up, but there was no allergy flag or symbolic representation of it being an allergy meal. Question everything abroad and look into the Italian AIC mobile app. You can buy a two week pass to get access to their registry of celiac safe things in Italy.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other


Other Characteristics
  • Offers outdoor seating
Updated 11 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer

Categories

  • Dinner
  • Late Night
  • Outdoor Seating
  • Restaurant

Photos


Front of menu we were given.
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