Go Fresh Cafe says "Now serving UDI's GF", & the technician says "I know we have that sign, but they never give it to us." LOL! Yes, I will ask for the manager each time as I bring my own snacks, lest I get sick. They have no options for folks w/ Celiac or Hashi's Disease.
Completely inept. Aside from 2 dishes at 2 restaurants that are relatively close together(gf Mac and cheese and gf chicken nuggets) they are completely incapable of providing information on what traditional items are gf in their park. We went to "guest" services on day 1 when we entered the park and requested a list of GF items by location just like we get at Six Flags New England. We were told by both the rep and the supervisor that "they can't have a list for everything." When my Celiac daughter requested nachos we approached the stand with the same name as the nacho stand at the other park where we can eat anything but the rice. Neither the worker or the supervisor there could advise what was/wasn't gf and just kept repeating the names of the 2 restaurants with the 2 items mentioned above. Upon reaching the restaurant at 8:10pm when the park closes at 10, said restaurant was closed, though workers remained inside. The manager could again provide no info on additional alternatives within the park and when pressed did find a way to heat up 2 of the Mac and cheese dishes for us. On the following day I followed up with guest services providing a 2 page write up and requesting a manager to contact us with viable options by lunchtime, 1pm. They've missed that deadline by 18.5 hours and counting. I will now be following up with an ADA complaint in addition to contacting corporate as this shouldn't be a different scenario park by park. On a side note, my daughter really does,like the mac and cheese and nuggets they do offer when we can get them. Follow up: 9 days after leaving the park i did receive a call in reference to the email I sent the same day I turned in the notes asking me to call back and request a supervisor. We are way past that as the ADA complaint has been filed with the DOJ. I will update if any meaningful changes result. I did also leave a message with corporate 4 days ago to discuss this issue and have yet to receive a response.
they advertise a gluten free menu and placed but they are closed half the time and don't have a lot of options, was a horrible experience!!! don't waste your money on the season pass for food
If you have celiac there are little to no options. We attempted to eat gluten free chicken nuggets but failed - we nicknamed them "chicken gum." Very disappointing- sneak in your own food.
I don't know if it is 100% celiac friendly, but I think that some of the foods were packaged elsewhere. The menu says that everything is made to order and I saw a lot of refrigerators from the window. I am enjoying my gluten free chicken nuggets. They also gave me lettuce without the croutons, which I appreciated. They have multiple signs advertising Udi's food service. They also served prepackaged kosher meals.
Zero star rating! Eat before entering the park or bring your own food. Spoke with management. Found both Johnny Rockets locations have no Gf options and was told by manager only place in the park with GF is the food court. ONLY option for celiacs in food court is frozen GF pizza the size of a small dessert plate for $11.95. There was a 20min wait to cook it and it was served to me barely warm, cheese not even beginning to melt and crust was literally raw pizza dough!!! Even the edges were not cooked! Not edible!!! YOU ARE ON YOUR OWN HERE!!! Staff not knowledgeable and shows no interest in attempting to assist.