Called ahead to see if they could accommodate my dairy and gluten allergy. They said absolutely.
I ordered the potato with chili and beans. No cheese. Asked them to change gloves and the chili ladle. They said no problem. Potatoes are steamed, nothing added. Chili is gluten free. We saw them changing gloves and they actually got my chili from the back out of a new pot. Which I was thankful for. Never had Cincinnati chili before. It was good but definitely different.