It’s closed. And 30 character minimums are stupid.
Nice job n good food. We had no problems wl getting gluten free food. She asked if was allergen related n when we said yes she made sure there was no cross contamination. The waiting time was no worse then anywhere you get fresh hambugers. Would go their again.
Yes
From a Celiac standpoint, we turned around and left at the counter. When asked about GlG items and the dedicated fryer, there was a great deal of guessing and, "I think so". We are off to a better informed burger restaurant.
No
great GF experience! the manager Ashley went out of her way to reassure me that they take every precaution to make sure I had a safe meal. The grilled chicken was tender, the GF UDI's was soft, and the sweet potato fries from the dedicated fryer were delicious! Ashley made sure my mayonnaise was from an unopened bottle.
my dining companion also ordered gluten free. He had the BBQ burger with bacon and cheddar cheese. Ashley said to make it gluten free they had to take off the "haystacks," which is fried onion straws.
Make sure to ask to speak to Ashley or another manager when ordering.
Yes
Oh my goodness! The cucumber goat cheese grilled chicken sandwich on a gluten free bun was absolutely fabulous!! I'm gluten free preference, not allergy, but they made sure to ask me which one. So, I cant say about how well they separate gluten free from "regular " food. I loved everything I ate here.
When I order, they inform the kitchen that they need to change their gloves and take the necessary precautions. I ask that they get all of my toppings from the cooler to avoid cross contamination and they have always been happy to do so. They offer Udi's buns and most of their burgers can be made gluten free.
Yes
They do have a dedicated fryer but then said their fries have a coating on them and they aren’t gluten free. The burger was delicious, even with no side of fries.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Although this place is not dedicated gluten-free, they’ve done a great job, making me feel really comfortable eating here. They have two people on staff with celiac disease who have done a great job training everyone about cross-contamination. They even have a dedicated frier for French fries!
— Very
— Gluten-free items are marked on the main menu
— Some
— Good
Had a burger on a GF bun with sweet potato fries. Everything tasted great. No reactions. But they put my fries on my husband’s tray with his regular bun. When I pointed it out, they were like, “Meh.” So he ate the fries.
— Not very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Horrible customer service and attitude. Asked if they had gf buns and was told yes, asked if the cooktop was shared with gluten containing buns and was told no. Paid $17 for a burger and a drink as they weren't clear on the fries, stood around for 5 minutes only for the cashier to come tell me the cooktop IS shared with regular buns and they DON'T have gf buns but asked if I still wanted the food. I said no I would like a refund her answer was "are you serious you really want a refund" we did this 3x to which she then said "you want me to go get my manager to give you a refund?" To which I again said yes, I can't eat safely. Manager came out and again questioned me and asked if I was serious. I was not given a full refund (even though no part of my order was given to me) because they "already started cooking my food". I gave up took the partial refund and left. 0/10.
— No gluten-free information on the menu
My daughter is a sensitive celiac. She’s a teenager and it really limits her ability to go out and eat with friends while doing teen things. After looking online, we saw that Smashburger offered GF buns so we gave it a try. When we ordered a burger on a GF bun, the person at the counter asked if she had celiac and we’d we said yes, she told us they’d change their gloves when preparing and also told me they would skip toasting the bun. I asked if fries were GF, but after checking with the manager she verified that they weren’t safe due to CC. When our food was brought out, they had packaged the GF burger in a separate bag. My daughter enjoyed her food, although the bun did fall apart a bit (it was an Udi’s bun).
She didn’t get sick. It’s great to know that there is a fast food option for when she goes to the mall with friends.
— Very
— Gluten-free items are marked on the main menu
— Some
— Good