I called in an order to go, when I ordered fries (they're shown as gf on the site) the woman was clueless if they were gf. I spent 15 min waiting while they first checked the bag, then called the owner (they're not gf anymore). My husbands burger comes with fried onion rings on it, I specifically stated no onion rings and reiterated this was a gf order that needed to avoid cross contamination, when my husband got home with our orders his burger had onion rings all over.
I am celiac and have eaten here several times, I always tell them severe gluten allergy and ask them to prevent cross contamination. I haven't gotten sick after eating here..the fries are fried separately and are gluten free. the Udis buns are good, I avoid the smash sauce or anything out of the ordinary since they aren't sure. will go back again.
Staff seemed knowledgeable. I had the burger with gluten free bun and fries. Didn’t get sick or experience any symptoms.