842 Queen St, Southington, CT 06489 Directions

Top Reviews


Not celiac

Overall Rating

Review


Fries are gluten free and they have gluten free buns

Updated 4 months ago read full review

Gluten Free Features

  • Allergen List
  • Bread/Buns
  • Burgers

Categories

  • Dairy-Free Friendly
  • Fast Food
  • Kid Friendly
  • Lunch
  • Restaurant
  • Takeout

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Reviews of this Chain

Celiac

Overall Rating

Review


I had the BBQ bacon and cheese burger with a gluten free bun (without the fried onion). It was delicious!

Overall Rating

Celiac friendly?

Yes

Review


The staff is very knowledgeable. They use a separate fryer for their fries and have gluten-free buns available for burgers.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Their gluten-free buns are so good! I live coming here because I always feel safe and the food is amazing! The fries are all gluten free and the workers are very knowledgeable!

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Probably one of the best burger/fries combo I’ve had. Delicious, a fair amount of options and very knowledgeable about what was gluten free. They also were quick to ask for help if they didn’t know if something was or wasn’t gluten free.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Best Smashburger I’ve been to for taking allergies seriously AND not messing up my order!! The staff was very knowledgeable about my gluten allergy. When I asked about changing gloves, etc, the cashier assured me they change gloves, clean the work surfaces and the grill. He double-checked to ensure they have a separate fryer for fries and tots (they do!). The cashier flagged my order and communicated it to the cooks. Order was served on a red plate. I felt very safe eating here!

Celiac

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Review


They normally have a dedicated fryer and seemed very knowledgable about Celiac and took it seriously. Marked the orders clearly gluten free. Food was great!

Not celiac

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They do offer a gluten free fryer but the people who work here seem miserable every time I go in and the service is absolutely terrible. Last time I ordered a double bacon avocado burger and it was missing the bacon, avocado, and the 2nd patty.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


They use Udi buns and are always careful when I say I have a gluten allergy. Good burgers-I have eaten here multiple times and never gotten sick

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Never gotten sick, they have a dedicated fryer and very tasty buns.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


So good! As soon as I asked for a GF bun they went through the entire allergy protocol. Have safely eaten there 3 times. Burgers and fries are gf.

Celiac

Overall Rating

Celiac friendly?

No

Review


They are always helpful and I wish I could still eat there, but I have felt sick the last 3 times I ate there. Definitely some serious cross-contamination happening despite the fact they always seem like they are taking precautions. I can’t risk trying to eat there anymore.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Very knowledgeable. Grilled chicken with GF bun.

Celiac

Overall Rating

Review


Burger was pretty good. No complaints there especially when there is an Udi's bun. Staff was fairly knowledgeable and didn't make me feel like a burden. The only draw back is that the french fries are not gluten free so a meal is somewhat limited.

Not celiac

Overall Rating

Review


Ate burger with GF bun. No issues!

Celiac

Overall Rating

Celiac friendly?

No

Review


We were told that there is possible cross-contamination with the cheese. So we just got the burger that was supposed to be gluten-free and the bun that was supposed to be gluten-free and they said they were super careful.... but my son still got sick.... very very sick...

Celiac

Overall Rating

Celiac friendly?

Yes

Review


I had a great experience. I had a breakfast sandwich on GF bun and smash tots. My food was clearly labeled with allergy markers.

Celiac

Overall Rating

Celiac friendly?

No

Review


Awful! I wouldn’t recommend this place. No one in the restaurant was sure what was gluten free or not.

Celiac

Overall Rating

Celiac friendly?

No

Review


Horrible food (except for their fries) and it there was almost always a risk of my brothers food being contaminated and the survive sucked.

Celiac

Overall Rating

Review


They didn’t have a gluten free bun

Celiac

Overall Rating

Celiac friendly?

No

Review


I got pretty sick after eating a gf burger here. Felt ok directly after but later at night very sick. Nauseated and dizzy for more than an hour.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


This location is amazing. I’ve been to many Smashburgers in multiple states and this one is the best. They take the time to make sure my food is safe. I go in often enough that they know me. They even toast my bun on the grill next to the burgers so it is safe and doesn’t go through the cross contaminated toaster. It’s worth the price for a good, celiac safe burger.

Celiac

Overall Rating

Review


Fantastic burger with Gfree bun! Fries were awesome too!

Overall Rating

Celiac friendly?

Yes

Review


Cashier told me he had celiac and understood my pain and being hesitant to try something new. Dedicated fryer and burger was good. I did get a bun however instead of a lettuce wrap like I asked (Udis)

Celiac

Overall Rating

Celiac friendly?

Yes

Review


I gave celiac's and I'm super sensitive. I ate there and I didn't get sick.

Overall Rating

Celiac friendly?

No

Review


Brought our regular burger. Just swapped it for a gluten free burger with all the same used toppings.

Not celiac

Overall Rating

Celiac friendly?

Yes

Review


Ceoliac safe and yummy. Awesome to beable to have the fries too. :-)

Celiac

Overall Rating

Review


I've had burgers on GF buns here twice with no reaction.

Celiac

Overall Rating

Review


Has a dedicated fryer! I only had fries, but the cashier took note of my “gluten allergy” (Celiac) and I didn’t get sick. I tend to play it a little safe when eating at restaurants, so I didn’t try a burger with GF bun or any sauces, so cannot vouch for those. But the staff seemed to listen and try their best to be accommodating.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Eaten here probably 20 times and never been sick.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


This place was great. Very knowledgeable and careful. If they weren’t sure (shakes) they said no which I appreciate greatly. Definitely good food and worth going to!!!

Not celiac

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Review


I hate Udis buns, so that kills it for me. I’ll stick to a salad next time. I wish places would realize that there are other GF bread options that taste a lot better.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


I think this is my favorite place to grab a cheeseburger! The gluten free buns are good and I was very satisfied with my order. I’m still confused about the fries, but I’ll ask again the next time I visit. The bacon was GF, too! (Celiac)

Overall Rating

Review


Gluten free bun and dedicated fryer for French fries

Celiac

Overall Rating

Celiac friendly?

Yes

Review


I just mentioned that I need to have an allergy warning placed on my order for gluten because I have celiac disease. I had a burger with a gluten free bun withfries and didn’t have any problems.

Overall Rating

Celiac friendly?

Yes

Review


The staff was amazingly educated on being celiac. She even told the kitchen to not cross contaminate me and my boyfriends food. I was shocked of the education. Not on just not having gluten. But that she was educated on cross contamination. As far as food options you can have any burger and they have gluten free buns. Buyers beware: gluten-free bun is $2.00 extra

Overall Rating

Celiac friendly?

No

Review


I won’t recommended for celiac, depends on the cookers, won’t take a risk w/ taking my kids, they’d should be more serious about cross contamination’s if they’d are registered in find me gluten.

Not celiac

Overall Rating

Review


I love the burgers here! I order the burgers with either a gluten free bun or with no bun. The grilled chicken is good too.

Overall Rating

Celiac friendly?

Yes

Review


The staff was awesome. She seemed very knowledgeable and helpful. They have all dedicated gluten-free fryers except one that they use for breaded products. They also had a great gluten-free bun and MAN was the truffle mushroom swiss burger amazing. I highly recommend and will be back! Did not get sick.

Celiac

Overall Rating

Celiac friendly?

No

Review


Ordered GF, brought it out & the bread look different & we asked if it was gf, he gave us the thumbs up. After we’ve been eating a bit he brings out a burger & said we could take it home or something since we were almost done. It’s the gluten free!!!

Not celiac

Overall Rating

Review


They gave me a gluten bun and I didn't realize until halfway through eating it. Ended up in the hospital. Don't risk it.

Overall Rating

Review


Knowledgeable staff. Very helpful. A staff member has celiac and eats here too. You can get a gluten free bun or a burger on a real plate with lettuce. Dedicated fryer! Gluten free fries! Sweet potato or white potato. So great.

Overall Rating

Review


Great burger and delicious fries. The cashier told the kitchen, “Gluten allergy coming back.” The kitchen replied, “Gluten allergy heard.”

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Very good food. Gf buns. Rosemary tots are amazing. I’m giving 4 stars only because 3 out of the 4 times I’ve been there they messed up my order. Something was missing (bacon) or I got fries instead of tots. They fixed it once I told them but just frustrating. Not sure if the person who took the other entered it wrong or if the kitchen messed it up. Either way- never been sick and the food is good so I would go back.

Celiac

Overall Rating

Review


The burgers are good and they have Udi’s buns but while they *used* to have a dedicated fryer for the french fries, they no longer do so the fries are definitely not Celiac-safe.

Celiac

Overall Rating

Celiac friendly?

No

Review


I’ve tried eating here a couple times and get sick every time so I wouldn’t recommend for a true celiacs.

Celiac

Overall Rating

Review


GF buns available and relatively knowledgable staff

Overall Rating

Review


I went here today and got a burger on a GF bun and fries, it was super yummy and the bun was a good texture! The prices are super low and I didn’t have any reaction - super excited to have found a new, quick, cheap place!

Celiac

Overall Rating

Celiac friendly?

Yes

Review


The staff was knowledgeable about the dedicated fryer and bun. Food came out quickly. Have little suggestions like making sure the cheese is melted on the burger. Was nice to be able to eat in an airport.

Overall Rating

Review


They have GF buns, so most burgers can be gluten-free. I have celiac disease, but I’m not super sensitive to cross-contamination. So I tried their fries and I did not get sick though it is not a dedicated fryer. The GF bun was two dollars more and they gave me the wrong fries, but I was very happy with my experience.

Overall Rating

Review


If they care enough, everything will be celiac friendly. The sweet potato fries are good, dedicated fryer. But I got an avocado burger and there was no avocado. So I walked it up and the girl at the counter asked the cook to add some, and I dont think they changed their gloves because I felt like crap after.

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