Took my 4-year old at 11:40 am on Sunday... Looking for Gluten and lactose free breakfast or lunch... No gluten free oatmeal, no pancake, eggs come scrambled-not cooked to order... Hamburger took more than 20 minutes to get to us-no gluten free bun-no pickles. Wondering why I thought this cafe would be the best choice for my little guy. I was here in August and I enjoyed it but I am not gluten or lactose free :( I am super bummed the menu is NOT customizeable (as advertised)