Review of Stacks Pancakes & More of Hilton Head

I was so hopeful going in to try this place because of the good reviews but I was sadly disappointed. I ordered the gluten free pancakes and a side of hash browns. My pancakes came out in a carry out box which made confident that they were gluten free but they were not done inside so I had to send them back. These were my first pancakes since my Celiac diagnosis so I guess my hopes were just too high because even when they brought some out that were cooked properly I was still disappointed in the taste. I asked about the syrup that was brought out and was informed that it was not gluten free so she got me some individual Smuckers syrup that she said was gluten free. The hash browns were mushy and over seasoned. The waitress was nice and she went to the manager when she was unsure about the syrup. My husband ordered off the regular menu and he was also disappointed. Maybe we just went on an off day for them because I have read numerous good reviews.

Staff was friendly and service was quick.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average