Review of Stefano's, an italian kitchen

206A Market Street Southeast Roanoke, VA 24011

Overall Rating

Review


Be careful dining here!!!!

Apparently, contrary to their menu, they charge extra $4.00 per item even if it is "naturally" GF.

Server was not paying attention and brought salad with rye bread croutons (caught before eating) and double charged for it (which we caught while paying). These all may have been honest mistakes and things that normally we let go.

But...our frustration hit boiling when we called to reverse the couple extra GF charges (choc. cake and salad billed extra). Manager and other staff passed us off to other people till, after 6 calls to get charges removed, we finally just gave up.

I guess I'd give it one star because the food was decent. I really wanted to like this place but in the end they still need to care about the customers GF or not.

Updated 9 years ago

Celiac