Suso

15 recent ratings
$ • Ice Cream Shop
Reported to have a gluten-free menu
Reported gluten-free menu items: Ice Cream Cones, Dessert, Ice Cream
Safety Rating
14 ratings

As rated by the community

Calle della Bissa, 5453, 30124 San Marco, Venezia VE, Italy

Most Recent Reviews


Overall Rating

Review


Delicious gelato. They have gluten free cones and made sure to clean the scoop they used well. I didn't get sick after eating here twice, but used my commin sense when ordering as some of the gelato is obviously not gluten free.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 4 months ago read full review

Symptomatic Celiac

Overall Rating

Review


If you are celiac, don’t waste your time. Everything is cross-contaminated, and while the staff were polite, they made it clear that I was wasting their time and mine in the shop. Go to Grom instead - fantastic gelato, and definitely gluten free!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Updated 5 months ago read full review

Celiac

Overall Rating

Review


me and my friends went here, but in the end i decided not to get anything because of obvious cross contamination. the Condé were right above the ice cream tubs, etc. looked really good though, and i recommend for anyone who doesn’t need to worry about cc!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Other


Other Characteristics
  • Good for takeout
Updated 8 months ago read full review

Collections
In 4 Public Collections

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

Other

Photos


Gluten-Free at Suso
Gluten-Free at Suso
Toffe and caramel gelato
Add a photo View all photos

More Reviews


Celiac

Overall Rating

Review


Not Coeliac safe. Dispute having gluten free cones, the staff member advised me nothing is safe as cross contamination begins from the facility where the gelato is made, then the obvious crumbs from scooping into regular cones on site. A shame as it looked delicious.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 9 months ago read full review

Overall Rating

Review


Excellent! GF and Vegan Cones and Gelato!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Gluten Intolerant

Overall Rating

Review


They tell you straight out that they cannot guarantee a fully gf experience. They warn you of potential cross contamination. The gelato is delicious and gF cones are offered at an extra fee. Delicious gelato. If you wish to risk it, go right when they open to avoid cross contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Symptomatic Celiac

Overall Rating

Review


While they do have gluten-free cones that are separately wrapped, they told me they could not prevent cross contamination. The workers there did not even really try to scoop out gelato from the place that was untouched. They also said that crumbs can fall down from the gluten cones into the gelato. They did clean the spoons beforehand, but I’m not sure how well. The gelato was delicious, but I didn’t feel very safe. I might have had a reaction after, but it’s hard to tell on trips when I’ve been eating out a lot.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Gluten-free cones for 1 euro extra.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Updated 1 year ago read full review

Overall Rating

Review


Excellent gelato! This is the best tasting gelato I have had so far throughout the country! Gluten free cones are wrapped individually and the staff was able to quickly tell me which flavors had gluten so that I could avoid, even though there is an allergen card on the wall. I tried the toffee and caramel flavor and it was so good!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good with other allergies
Updated 1 year ago read full review

Overall Rating

Review


Delicious! Gluten free cone and really good non-traditional gelato flavors. They have an allergy card that shows you what’s gluten free. Gluten free cones are kept in a separate container and individually wrapped

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Very good gelato. Servers are aware and can tell you which flavours are gluten free. They even have gluten free cones and know to clean the ice cream scoop before serving.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Amazing gelato , gf cones, they even knew to clean scooper

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Asymptomatic Celiac

Overall Rating

Review


Gluten-free cones available. Great icecream, plenty choice.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Such lovely ice cream. Warned of risk of cross contamination, but gf cones offered.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for takeout
Updated 2 years ago read full review

Overall Rating

Review


Amazing ice cream with a gluten free cone available. Staff very knowledgeable about gluten containing flavoured ice cream.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Overall Rating

Review


Best gelato my husband and I have had since we’ve been in Italy! Gluten free cones individually wrapped and it was sooo good! So nice to have a cone again! He got the pistachio chocolate and I got the hazelnut chocolate! We’ll be back again before we leave!

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Mainly gluten-free, but knowledgeable about cross-contamination(changed spoons). Individually wrapped waffle cones. We preferred Grom due to 100% gluten-free.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


They had so many gluten free, dairy free, and vegan gelato choices! Also gf cones.

Updated 6 years ago read full review

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