sweetgreen

2 recent ratings
$ • Quick Service Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Rice Bowls, Salad
1, E 3rd Ave, San Mateo, CA 94401

Most Recent Reviews


Celiac

Overall Rating

Review


Went here for lunch and had an amazing experience. I mentioned what I was ordering and my celiac to the person at the counter and she immediately went into action. She double and triple checked everything and made sure she source ingredients in ways that avoided cc. When I thank d her for being so thorough, she mentioned she was a manager in training and she was grateful for the experience of how to handle an allergy. She was so careful, and then went on to thank ME! Amazing service and the food was really really good!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 month ago read full review

Overall Rating

Review


I eat here all the time and have never been sick! Very yummy salads

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Overall Rating

Review


Amazing salads. I asked an employee about The ingredients in one food item. She quickly took out a binder of ingredients and let me look at anything I wanted.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
Updated 3 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Rice Bowls
  • Salad

Categories

  • Dairy-Free Friendly
  • Healthy
  • Keto Friendly
  • Lunch
  • Paleo Friendly
  • Quick Service Restaurant
  • Takeout
  • Vegan Friendly

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More Reviews


Celiac

Overall Rating

Review


Only one item on the menu has gluten (breadcrumbs) so much easier than other salad spots to keep cross-contamination free!

Updated 4 years ago read full review

Overall Rating

Review


Sweetgreen was one of our favorite salad places when we visited the East Coast. Glad they opened in the Bay Area. Ingredients sourced directly from farmers. Mostly gluten-free menu, and can accommodate requests to leave out bread or breadcrumbs. 👍🏽👍🏽

Updated 5 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


I’m so glad this place opened! There are only two gluten ingredients and they’re clearly labeled. As of this writing, only one salad has a gluten ingredient. Bread is offered on the side, so just say no. The salads are fresh and delicious and the service is friendly. If you like salads and light meals, give it a try. Highly recommended! The only caveat is that it gets super crowded from 12-1. It can be frustrating to get a table. Yelp is reporting issues with to go orders, but I’ve only eaten in the restaurant and haven’t had any complaints in four visits. If you can get there at 11:45 or 1:00, you’ll be good to go. They also have an app that makes it easy to order to go. They don’t take cash, just credit.

Celiac friendly?

Yes

Updated 6 years ago read full review

Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


Terrible experience.. ordered through Uber eats and customized a bowl with no crispy onions. They put crispy onions in the bowl and I only noticed half way through eating it. Became very sick after and they offered a $15 credit; what a joke..

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Overall Rating

Review


**disclaimer: my rating is specifically from a celiacs/lupus persoective**

They advertise about being aware of celiacs and allergens, but not all staff trained fully. Yesterday my service person tried, he really did. As soon as I stated I have celiacs he washed his hands changed his gloves, let the other person on the line know he was dealing with an allergy…I felt good at first. However, ended up just purchasing my 20$ salad and giving it to my friends, watched them eat because I did not feel safe.

Upon order, my server washed his hands, as stated above; I then stated I needed soy, gluten, egg, dairy free (lupus and celiacs here) and asked his recommendation. He said the mushroom bowl: which if you read contains tofu (soy), mushrooms (not sure what sautéed in) and specifically miso dressing. I stopped him and said miso has soy, he did his due diligence and got out the allergen book which I can appreciate but he clearly didn’t understand what soy or gluten is in. I asked what was in the spicy cashew topping and he said it was safe but I was not feeling at ease about it. I thought ok educate a little but by this time, a line formed. He was going to grab my bowl items from the line, which I asked if he could get me stuff from the back, he got my kale only and grabbed the mushrooms, chicken(added price because I couldn’t have tofu), and all other toppings from the line, so I knew immediately I would not be eating this bowl. Paid my 20$ for the bowl and like stated above watched my friends eat because I couldn’t risk the CROSS CONTAMINATION.

I’m not at all mad at the young man helping me, he really tried. I just was so disappointed that with the allergy safety they advertise that the staff is not more educated in cross contamination, that celiacs need gluten free not just for a diet; we will literally be sick, for days if exposed.

I can only hope in the future the company takes more time to educate their staff fully

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

Other


Other Characteristics
  • Dog friendly
  • Good for brunch
  • Good for dinner
  • Good for lunch
  • Good selection of healthy options
  • Offers online ordering
  • Offers outdoor seating
Symptomatic Celiac

Overall Rating

Review


Opted not to eat here. This was my first time tying sweetgreen. The menu lists the “G” symbol signifying an item “contains gluten”. I asked if they could change my gloves before making an item that did not have the “G” (contains gluten) symbol. She said that item does have gluten and then proceeded to list all the items with the “G” and I said oh, but the menu says right there that symbol means it “contains gluten” and then the man next to her said “no it means gluten free”. When I explained again that it says on the menu this symbol is “contains gluten”, they both looked at the menu and were confused by it and I just said no worries and left. All of the it items with the “G” symbol also listed breadcrumbs as an ingredient 🤦🏻‍♀ so basically they were trying to say the “G” symbol is gluten free when it is actually items that have gluten! Just be aware they don’t understand the labeling of the menu at this location, so I wouldn’t trust them to make the food safely.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Symptomatic Celiac

Overall Rating

Review


Good salads, everything is gf except bread and toasted onions. Tell them you are celiac and they will be careful!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good vegetarian options

Overall Rating

Review


I’ve come here pretty often recently and haven’t been glutened! Most of their menu is gluten free and items that do have gluten are clearly marked with a “G” and can be modified to be gluten free. The only items that contain gluten currently is the side of bread, bread crumb topping, and possibly the fried onions depending on the brand they are currently using. All the glutinous items are at the end of the assembly line so there is a low risk of cross contamination (at least for the things at the beginning of the assembly line). They are very good about glove changes and washing hands. I get the crispy rice bowl mostly but their salmon bowl is also super tasty.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free

More Info