I asked the women working to change gloves as I have celiac and she happily did so and even washed her hands. All was well until she mixed my salad with the tongs that I believe are used for all the bowls and then asked if I wanted bread
— Not very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Bowls are tasty and healthy. They're mostly on a base of fresh greens. I like the ones with rice and chicken. It's easy to find gluten free items in the app. They warn about cross contact, but I haven't had issues.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
I had a great experience! Staff are knowledgeable about what ingredients are GF (most are!). Awesome bowls/salads!
One of the staff members put bread on my salad after I asked her not to. Then she explained to me how GF bread doesn't exist and is a myth (fun fact: Sweetgreen in Palo Alto does have GF bread), and offered to have her manager explain to me why gluten free bread isn't real. Ridiculous. Even the manager didn't know what gluten was. And then finally she said they would not remake the salad after the bread touched it (again, after I requested no bread). I will of course not be returning. Please be careful here.
No
Great salad combos and met my gf , dairy free, egg free requirements ! ;)
Yes
Unbelievable attention to detail!! I informed my server of celiac and she washed her hands and put in new gloves then conveyed that it was an allergy order so she walked the salad until the register. She then went over the menu in detail and asked if other ingredients were ok. Salad was amazing!!!
Sweetgreen's allergy protocol is great. I informed the first person in the assembly line that I had Celiac Disease. She called over one employee (go, Kevin!), who washed his hands, put on a new pair of gloves, and handled my order from start-to-finish without being asked. Another employee began to approach my food and he was very assertive in saying "Hold up, that's an allergy order". As my order was moving down the counter, he told each employee he came close to that it was an allergy order and they backed away to keep it as clear of cross-contamination as possible, which I really appreciated. I did not ask them to open new boxes of ingredients for me, but I am confident that they would have if I had asked.Kevin was very friendly and had no problem handling an allergy order even during the lunch rush. He was also very patient when I couldn't hear him over the counter because of the crowd.The vast majority of menu items are GF, but those that are not are clearly marked. I was so glad to have such delicious options and such accommodating servers, especially on my first visit. I'll definitely be back because I felt great after a healthy and delicious GF lunch.
Yes
Good salads, everything is gf except bread and toasted onions. Tell them you are celiac and they will be careful!
— Very
— No gluten-free information on the menu
— Most/All
— Good
I’ve come here pretty often recently and haven’t been glutened! Most of their menu is gluten free and items that do have gluten are clearly marked with a “G” and can be modified to be gluten free. The only items that contain gluten currently is the side of bread, bread crumb topping, and possibly the fried onions depending on the brand they are currently using. All the glutinous items are at the end of the assembly line so there is a low risk of cross contamination (at least for the things at the beginning of the assembly line). They are very good about glove changes and washing hands. I get the crispy rice bowl mostly but their salmon bowl is also super tasty.
— Somewhat
— Most/All
— Good
Staff to extra care to make sure that the food I got was completely allergen free (I have multiple in addition to a severe wheat/gluten one)
— Very
— Some
— Good
Easy choice for gf needs. Btw if it's labeled G it HAS gluten vs what some may expect that if it's labeled G it's gluten free. I almost ordered focaccia thinking it was gf until my husband pointed out that it was G for has gluten.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Right near the University of Texas campus and serves delicious bowls! They also have sandwiches but no GF bread. GF things are labeled on the menu. They also note calories and grams of protein. This is a counter service place, no waiter.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent